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  1. Repair
  2. JennAir
  3. JennAir Oven
  4. Oven door not closing

Jenn-Air oven door not closing

Common reasons your Jenn-Air oven door is not closing

The most common reasons your Jenn-Air oven door is not closing are a cracked door glass, bent door hinge or a defective electronic control board.

  • 40%

    40% of the time it's the
    Door Glass

  • 20%

    20% of the time it's the
    Door Hinge

  • 9%

    9% of the time it's the
    Electronic Control Board

  • 31%

    31% of the time it's the
    Something else

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    Most common repairs needed to fix a Jenn-Air oven

    Door Glass Replacement

    If the outer door glass of an oven is cracked, it can lead to several issues affecting both the oven's functionality and safety. The crack may compromise the insulation and seal of the oven, allowing heat to escape and affecting the appliance's heating efficiency. Depending on the location of the crack, it may hinder the door's ability to open or close smoothly. Additionally, the crack poses a safety risk as it may expose the inner layers of the door to high temperatures. This can result in the outer door glass shattering, creating a hazard in the kitchen. Moreover, a cracked outer door glass can allow moisture to enter the door, potentially leading to corrosion of internal components. It is essential to address a cracked outer door glass promptly for both performance and safety. If you observe a cracked outer door glass, it is advisable to have a Sears Home Services professional inspect and replace the glass to prevent further complications.


    Door Hinge Replacement

    If the oven door hinge is bent, the door won’t open smoothly, or the door won't close properly or won't stay closed. This will cause heat to escape through the door and inefficient heating in the oven. If only one hinge is bent, typically both door hinges will need to be replaced to fix the problem. Because the oven will likely need to be pulled out of the cabinet to access and replace the door hinges, you should have a Sears Home Services professional perform the repair.

    Electronic Control Board Replacement

    An inoperative electronic control board can lead to various failures in an oven, including a lack of power or heating in the oven, or prevent the oven from turning off. This is because the board serves as the brain of the oven, controlling crucial operations such as regulating oven temperatures, running cooling fans, controlling cooking time and controlling the self-clean cycle of the oven. If the electronic control board malfunctions, it can disrupt communication between many different components. A failing board may prevent the oven door latch from engaging, or may cause a chattering or clicking noise from the oven or emit a burning odor. Due to the potential impact on multiple components, it is advisable to have a Sears Home Services professional conduct diagnostic tests on the board to confirm if replacement is necessary.

    What to expect when you experience a Jenn-Air oven door not closing issue

    How is the door not closing problem fixed?

    Correcting most door not closing problems usually involves replacing the door glass, door hinge or electronic control board. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.

    Sears Home Services recommendations for an oven door that is not closing

    When the oven door is not closing it can be for many reasons. To avoid replacing unneeded parts we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of oven failures.

    What to look out for with an oven door not closing diagnosis

    Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your oven problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.

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    Sal has been to our home to service other utilities we have. He is always pleasant and spot on what the problem is. Unfortunately this time the oven was not repairable and he confirmed what we were expecting.


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    Repair Oven Resources

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    Glossary Terms

    A thermocouple is a sensor used for measuring temperature, consisting of two different metal wires joined at one end, which generate a voltage proportional to temperature changes.

    An oven bag is a heat-resistant, nylon or polyester bag designed for cooking a wide variety of foods in the oven, ensuring moist and flavorful meals by trapping moisture and flavor inside.

    An oven rack is a removable shelving unit inside an oven that holds cookware, allowing air to circulate around the food for even cooking and baking.

    A furnace condensate pump is a device installed in HVAC systems, particularly high-efficiency furnaces, to collect and automatically remove the water (condensate) produced during the heating process.

    Additional possible JennAir oven symptoms you may experience

    • JennAir oven won't turn off
    • JennAir oven not working
    • JennAir oven not heating
    • JennAir oven no power
    • JennAir oven display not working
    • JennAir oven broiler not working