Sears Home Services
Sears Home Advantage
appointment lookup logoAppointment Lookup
telephone logo646-440-2692
RepairHome WarrantyHome ImprovementClean & MaintainShop Parts
Resource
RepairHome WarrantyHome ImprovementClean & MaintainShop PartsResource CenterGlossary
sears home advantageSears Home Advantageappointment lookup logoAppointment Lookup
  1. Repair
  2. Hotpoint

Hotpoint Washer won't spin or drain

Common reasons your Hotpoint Washer won't spin or drain

The most common reasons your Hotpoint washer won't spin or drain are a broken lid switch, a defective timer, or a faulty drain pump.

  • 29%

    29% of the time it's the
    Lid Switch

  • 28%

    28% of the time it's the
    Timer

  • 11%

    11% of the time it's the
    Drain Pump

  • 32%

    32% of the time it's the
    Something else

  • Schedule your washer repair now!

    We can help! Our service technicians have repaired over 1,000 Hotpoint washers. We can fix yours no matter where you bought it.

    Call (646) 440-2692 or schedule online now.

    What our customers say about us

    With more than 1.3 Million 5 Star Reviews, you don't have to take our word for it

    Thanks

    Thanks for your expert analysis of the problem that caused the flooding of my home .I was scared the first few times I used the machine , but all is working great.


    Frank U, Coconut Creek, FL

    Excellent service.

    Pleasant person to work with. He explains things to you.


    Jacklyn J, Bessemer, AL

    Very Professional

    Very professional, thoughtful and knowledgeable I would highly recommend him.


    Marilyn W, Covington, LA

    Most common repairs needed to fix a Hotpoint washer

    Lid Switch Replacement

    A washer lid switch is a safety feature that ensures the washing machine only operates when the lid is securely closed. If the lid switch is broken or misaligned, it can stop the washer from completing a cycle, as the machine won't progress if it detects the lid is open. This issue can also prevent the rinse cycle, and can also stop the washer from draining or spinning, trapping water and clothes inside. A faulty lid switch can prevent the lid from locking. A broken lid switch should be replaced by qualified professional technicians.


    Timer Replacement

    A defective washer timer can exhibit various erratic behaviors, impacting the normal operation of the washing machine. The timer might stall or not progress through the different stages of the cycle, causing the washer to get stuck at a particular point. A malfunctioning timer may also prevent the washer from starting or stopping, or cycles may pause unexpectedly. You might also hear unusual sounds or clicks coming from the timer's internal cams and gears.

    Drain Pump Replacement

    A faulty drain pump could be the reason your washer won't spin or drain. The drain pump is responsible for removing water from the washer during the drain cycle. If the pump is clogged with debris, damaged, or malfunctioning, it can prevent the washer from draining water, which in turn stops the spin cycle from starting. You might notice standing water in the drum or hear the pump making unusual noises. Inspect the drain pump for any blockages or signs of damage, and have the pump replaced by a qualified repair technician if needed.

    What to expect when you experience a Hotpoint washer won't spin or drain issue

    How is the washer won't spin or drain issue fixed?

    Correcting most washer won't spin or drain issues involves replacing the lid switch, timer, or drain pump. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.

    Sears Home Services recommendations for a washer won't spin or drain problem

    When a washer won't spin or drain, it can be for many reasons. To avoid replacing unneeded parts, we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of washer failures.

    What to look out for with a washer won't spin or drain diagnosis

    Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your washer problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.

    Repair Washer Resources

    Image of homeowner dealing with a washer failure.

    Learn how to fix a washing machine that won't turn on with expert tips and guidance from Sears Home Services.

    6 min readSep. 10Washer
    Man stands exasperated by washer that won’t start

    Is your washing machine refusing to turn on? In this guide, we'll cover eight simple troubleshooting steps to get it running again, from checking the power cord to inspecting the control board.

    7 min readSep. 10Washer
    Is It Worth Repairing a Washer?

    Is it worth repairing a washer? Get professional insights and recommendations from Sears Home Services to make an informed decision.

    5 min readSep. 05Washer
    Kenmore Washer and Dryer

    Discover solutions to the 5 most common washer problems with these practical hints and tips from Sears Home Services.

    4 min readAug. 28Washer

    Glossary Terms

    Hard water is water that contains high levels of dissolved minerals, particularly calcium and magnesium. It contrasts with soft water, which has lower concentrations of these minerals.

    A washing machine pedestal is a platform that raises the washer off the ground, providing easier access to the appliances and often includes additional storage space such as drawers.

    A washer tub is the interior part of a washing machine where clothes are placed for washing, typically made of stainless steel, plastic, or porcelain-coated metal, designed to hold water and withstand the agitation or spinning during the wash cycle.

    Fabric softener is a laundry additive used to soften and freshen clothing, reduce static cling, and make fabrics feel smoother.

    Additional possible Hotpoint washer symptoms you may experience

    • Hotpoint washer not agitating
    • Hotpoint washer not draining
    • Hotpoint washer not filling
    • Hotpoint washer not spinning
    • Hotpoint washer not starting
    • Hotpoint washer not turning on
    • Hotpoint washer not washing
    • Hotpoint washer not working
    • Hotpoint washer won't start cycle

    These washer brands may also experience won't spin or drain