GE Microwave buttons stopped working

Common reasons your GE Microwave buttons stopped working

The most common reasons your GE microwave buttons stopped working are a bad user interface board, malfunctioning PCB (printed circuit board) or a defective control panel.

  • 28%

    28% of the time it's the User Interface Board

  • 20%

    20% of the time it's the PCB

  • 17%

    17% of the time it's the Control Panel

  • 35%

    35% of the time it's the Something else

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Most common repairs needed to fix a GE microwave

User Interface Board Replacement

The user interface control board detects button activation on the control panel and sends signals to the PCB to operate the microwave. When you press buttons on the control panel and get no response, a bad user interface control board could be causing the failure. Have a Sears Home Services technician visit your home and fix the microwave when the buttons stop working.

PCB Replacement

If a microwave electronic control board is malfunctioning, it can lead to various failures in a GE microwave, including a control panel buttons not working. This is because the board serves as the brain of the microwave, sensing control panel button selections and controlling crucial components such as the magnetron, cooling fans, lights, the turn-table motor, cooking times, power level settings and the display. If the electronic control board malfunctions, it can disrupt communication between many different components. Due to the potential impact on multiple components, it is advisable to have a Sears Home Services professional conduct diagnostic tests on the board to determine if replacement is necessary.

Control Panel Replacement

Buttons on the control panel control microwave settings for heating operation. When the control panel is defective, the buttons may not work. Determining whether the control panel is bad is often difficult for most homeowners. When the buttons stop working on your GE microwave, schedule repair service and we’ll send a technician to your home to fix the appliance.

What to expect when you experience a GE microwave with buttons not working issue

How is the buttons not working problem fixed?

Correcting most buttons not working problems usually involves replacing the user interface board, PCB or control panel. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.

Sears Home Services recommendations for a microwave with buttons not working

When the microwave has buttons not working it can be for many reasons. To avoid replacing unneeded parts we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of microwave failures.

What to look out for with a GE microwave buttons not working diagnosis

Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your GE microwave problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.

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Mr. David is very polite and intelligent gentlemen. He came to replace a part on my microwave and he checked the microwave to make sure it was working properly. Mr. David gave me a courtesy call that he will be arriving in 15mins. He arrived on time for the appointment and took care of his job duties. Thanks Mr. David for all the hard work you do at Sears. Keep up all the good work.

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Frequently Asked Questions

Why aren’t the buttons on my GE microwave working?
The issue may be due to a faulty control board, damaged buttons, or electrical failure. Inspect these components for issues.
How can I fix my GE microwave if the buttons stopped working?
Have a technician test the control board and inspect the buttons for physical damage. Replace any faulty components.
Could a damaged control board stop my GE microwave buttons from working?
Yes, a damaged control board can prevent the buttons from functioning. Have a service technician replace the board to fix the issue.
What should I do if the buttons on my GE microwave aren’t working?
Have a repair technician inspect the control board and buttons. Replace any damaged parts to restore functionality.

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Glossary Terms

A microwave diode is an electrical component that allows current to flow in one direction only, playing a crucial role in converting incoming electrical power into the microwave energy that cooks the food.

A microwave sensor is a technologically advanced feature in modern microwave ovens that measures vapor (steam) emitted by the food, adjusting the cooking time and power levels automatically for optimal results.

A microwave waveguide cover is a small, often mica or plastic piece inside the microwave that covers the opening where microwaves enter the cooking chamber, protecting the microwave's internal components from food splatter and ensuring efficient distribution of the microwaves.

A microwave magnetron is a component in microwave ovens that generates the microwaves used to cook food.

GE microwave buttons stopped working? Discover Solutions & Easy Fixes!
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