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  1. Repair
  2. GE
  3. GE Freezer

GE Freezer ice maker not working

Common reasons your GE Freezer ice maker not working

The most common reasons for your GE freezer not making ice problem include a failed icemaker assembly, faulty water valve and a defective electronic control board.

  • 40%

    40% of the time it's the
    Icemaker Assembly

  • 28%

    28% of the time it's the
    Water Valve

  • 16%

    16% of the time it's the
    Electronic Control Board

  • 16%

    16% of the time it's the
    Something else

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    Most common repairs needed to fix a GE freezer

    Icemaker Assembly Replacement

    When the ice maker in your GE freezer is not making ice, try resetting the ice maker according to the instructions in the owner’s manual. Sometimes, unplugging the freezer or shutting off the house circuit breaker for the freezer to completely disconnect power for 5 minutes will reset the ice maker. After restoring power, the ice maker may begin working. If not, schedule freezer repair service and we’ll send a Sears Home Services technician to your home to fix the problem.


    Water Valve Replacement

    The water valve is activated by the ice maker to refill the ice mold following harvest of ice cubes from the ice maker assembly. If you hear the buzz of the water valve activating after the ice cubes drop into the ice storage bin and the water valve doesn’t open properly to fill the ice mold with water, schedule refrigerator repair service to have a Sears Home Services technician visit your home and replace the water valve if it’s bad.

    Electronic Control Board Replacement

    The electronic control board supplies power to the ice maker assembly in the freezer. When your GE freezer is not making ice, a defective electronic control board may not be supplying the ice maker assembly with power. Resetting the electronic control board may fix that problem. Unplug the freezer for 5 minutes to completely disconnect electrical power from the appliance for 5 minutes. Plug the power cord back in to restore power and the control board will reboot and reset. If the ice maker still doesn’t work after resetting the electronic control board, have a service technician examine the freezer and fix the problem.

    What to expect when you experience a GE freezer not making ice

    How is the GE freezer not making ice problem fixed?

    Correcting most ice maker problems in a GE freezer usually involves replacing the ice maker assembly, water valve or electronic control board. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.

    Sears Home Services recommendations for a GE freezer not making ice

    When the freezer won't make ice it can be for many reasons. To avoid replacing unneeded parts we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of freezer failures.

    What to look out for with a freezer won’t make ice diagnosis

    Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your GE freezer problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.

    What our customers say about us

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    Fridge repair.

    Bradley was on time very professional had the fridge repaired in less than an hour up and going. Cleaned up and got us going for our Thanksgiving day. we had a great experience with Sears.


    Curt C, Mount Carmel, IL

    Happy!

    Pedro was on time and super friendly. He seemed to know the job and was helpful in explaining everything. Showed me the controls and where the problem was. So nice, would definitely use your service again. Another company was going to take 3 days to come and service us. You guys came same day, what a lifesaver!


    Lisa M, Sahuarita, AZ

    Freezer repair

    Great service. Freezer repaired in a timely matter. Cleaned up work area. Would recommend


    Lynwood L, Dayton, TX

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    Glossary Terms

    A manual defrost freezer is an appliance that needs to be switched off and allowed to thaw periodically to remove accumulated ice, ensuring efficient operation and storage space maximization.

    The furnace heat exchanger is a crucial component designed to transfer heat from the combustion gases to the air blown through your furnace, ensuring that only clean, warm air circulates through your home.

    A furnace limit switch is a safety device in a furnace that monitors the temperature of the air passing over the heat exchanger. It shuts off the burner if the air becomes too hot, preventing overheating and potential damage to the furnace or your home.

    A humidifier is a device designed to increase humidity levels in a single room or an entire building, improving air quality and comfort.

    Additional possible GE freezer symptoms you may experience

    • GE freezer not working
    • GE freezer not cooling
    • GE freezer light not working
    • GE freezer leaking water
    • GE freezer fan not working
    • GE freezer door not closing