Sears Home Services
Sears Home Advantage
appointment lookup logoAppointment Lookup
telephone logo646-440-2692
RepairHome WarrantyTune-Up & MaintainFencingShop Parts
Resources
RepairHome WarrantyTune-Up & MaintainFencingShop PartsResource CenterGlossaryHelp
sears home advantageSears Home Advantageappointment lookup logoAppointment Lookup
  1. Repair
  2. Frigidaire
  3. Frigidaire Refrigerator

Frigidaire Refrigerator Gallery ice maker not working

Common reasons your Frigidaire Refrigerator Gallery ice maker not working

The most common reasons your Frigidaire Gallery refrigerator ice maker is not working are a malfunctioning icemaker assembly, faulty water valve or a bad icemaker fill tube.

  • 45%

    45% of the time it's the
    Icemaker Assembly

  • 9%

    9% of the time it's the
    Water Valve

  • 6%

    6% of the time it's the
    Icemaker Fill Tube

  • 40%

    40% of the time it's the
    Something else

  • Use The Repair or Replace Calculator

    Determine What's Best For Your Appliance

    Product Type
    Home Appliance Brand
    How Old Is Your Appliance?

    Most common repairs needed to fix a Frigidaire refrigerator

    Icemaker Assembly Replacement

    When your Frigidaire Gallery refrigerator ice maker is not working, the ice maker assembly may not be functioning properly. Gears and contacts inside the ice maker module eject frozen cubes and fill the ice maker mold with water to make a new batch of ice. If a faulty ice maker assembly never cycles then you’ll need to schedule refrigerator repair service to have a service technician examine and repair the ice maker to fix the problem.


    Water Valve Replacement

    The water valve supplies water to the ice maker to produce ice. If the ice mold in the ice maker is dry, a faulty water valve may not be opening during the fill portion of the ice maker harvest cycle. Eventually, the ice bin will empty out and the ice dispenser won’t work because there is no ice in the ice storage bin to dispense. When the water valve in your refrigerator fails to open properly to fill the ice maker with water to produce ice, have the valve diagnosed and replaced by a service technician so the ice maker will resume ice production and the ice dispenser will work again.

    Icemaker Fill Tube Replacement

    The fill tube positioned directly over the ice mold drops water down into the ice maker at the end of the harvest cycle to make a new batch of ice cubes. Sometimes, certain conditions can cause the fill tube to freeze. When this happens, water won’t flow through the fill tube to fill the ice mold at the end of the ice maker harvest mode. The fill tube can also get damaged and may need replacing. If your Frigidaire Gallery refrigerator ice maker is not working, have a service technician visit your home and check the ice maker module to repair the failure.

    What to expect when you experience a Frigidaire Gallery refrigerator ice maker that is not working

    How is the Frigidaire Gallery refrigerator ice maker is not working problem fixed?

    Correcting most Frigidaire Gallery refrigerator ice maker is not working problems usually involves replacing the ice maker assembly, water valve or fill tube. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.

    Sears Home Services recommendations for a Frigidaire Gallery refrigerator with an ice maker that is not working

    When your Frigidaire Gallery refrigerator ice maker is not working, it can be for many reasons. To avoid replacing unneeded parts we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of refrigerator failures.

    What to look out for with a Frigidaire Gallery refrigerator ice maker that stops working

    Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your refrigerator problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.

    What our customers say about us

    With more than 1.3 Million 5 Star Reviews, you don't have to take our word for it

    Jake is a great person.

    He did a great job, the problem is with the refrigerator.


    Nancy V, Meridian, ID

    Great job

    Robert did a great job and was kind and courteous. He cleaned up everything. I would highly recommend using him.


    Karen K, Mount Laurel, NJ

    Service appointment

    Joe was very professional and knowledgeable technician who quickly found and fixed the problem. I would recommend for service again


    Tim R, Schaghticoke, NY

    Repair Refrigerator Resources

    8 Common Mistakes People Make When Buying a Refrigerator
    4 min readNov. 19

    Buying a refrigerator is a big decision that requires careful planning to avoid costly mistakes. Learn how to choose the right style, measure your space, and make environmentally friendly choices with ease.

    Samsung Fridge Troubleshooting: A Comprehensive Guide image.
    6 min readNov. 15

    Get expert troubleshooting tips for your Samsung fridge with our comprehensive guide.

    Title image for blog article "How Does an Inverter Work?"
    6 min readNov. 13

    Learn how an inverter compressor works in a refrigerator.

    Title image for blog article "How Does a Refrigerator Ice Maker Work?"
    9 min readNov. 13

    Learn how a refrigerator ice maker works and how to keep it in top shape.

    Glossary Terms

    Refrigerant is a chemical compound used in HVAC systems and refrigerators to absorb heat from the environment by cycling through states of evaporation and condensation, enabling the cooling process through its cycle of evaporation and condensation.

    R-12 refrigerant, also known as Freon-12, is a chlorofluorocarbon (CFC) compound that was once widely used in air conditioning systems, refrigerators, and aerosol propellants before its phase-out due to environmental concerns.

    CFC certification refers to the credentialing process that qualifies HVAC technicians to handle chlorofluorocarbons (CFCs) and other refrigerants in a manner that complies with environmental regulations. It is essential for professionals who install, maintain, or repair HVAC systems and refrigeration equipment.

    A refrigerator thermostat is a device within a refrigerator that regulates its temperature by turning the cooling system on and off based on the interior temperature compared to the set desired temperature.

    Additional possible Frigidaire refrigerator symptoms you may experience