Bosch Freezer not making ice

Common reasons your Bosch Freezer not making ice

The most common reasons for your Bosch freezer not making ice problem include a failed icemaker assembly, faulty water valve and a defective PCB (printed circuit board also known as the electronic control board).

  • 49%

    49% of the time it's the
    Icemaker Assembly

  • 22%

    22% of the time it's the
    Water Valve

  • 13%

    13% of the time it's the
    PCB

  • 16%

    16% of the time it's the
    Something else

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Most common repairs needed to fix a Bosch freezer

Icemaker Assembly Replacement

When the ice maker in your Bosch freezer is not making ice, try resetting the ice maker according to the instructions in the owner’s manual. Sometimes, unplugging the freezer or shutting off the house circuit breaker for the freezer to completely disconnect power for 5 minutes will reset the ice maker. After restoring power, the ice maker may begin working. If not, schedule freezer repair service and we’ll send a Sears Home Services technician to your home to fix the problem.

Water Valve Replacement

The water valve is activated by the ice maker to refill the ice mold following harvest of ice cubes from the ice maker assembly. If you hear the buzz of the water valve activating after the ice cubes drop into the ice storage bin and the water valve doesn’t open properly to fill the ice mold with water, schedule refrigerator repair service to have a Sears Home Services technician visit your home and replace the water valve if it’s bad.

PCB Replacement

The PCB board supplies power to the ice maker assembly in the freezer. When your Bosch freezer is not making ice, a defective PCB board may not be supplying the ice maker assembly with power. Resetting the PCB may fix that problem. Unplug the freezer for 5 minutes to completely disconnect electrical power from the freezer for 5 minutes. Plug the power cord back in to restore power and the PCB will reboot and reset. If the ice maker still doesn’t work after resetting the PCB, have a service technician examine the freezer and fix the problem.

What to expect when you experience a Bosch freezer not making ice

How is the Bosch freezer not making ice problem fixed?

Correcting most ice maker problems in a Bosch freezer usually involves replacing the ice maker assembly, water valve or PCB. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.

Sears Home Services recommendations for a Bosch freezer not making ice

When the freezer won't make ice it can be for many reasons. To avoid replacing unneeded parts we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of freezer failures.

What to look out for with a freezer won’t make ice diagnosis

Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your freezer problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.

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Pedro was on time and super friendly. He seemed to know the job and was helpful in explaining everything. Showed me the controls and where the problem was. So nice, would definitely use your service again. Another company was going to take 3 days to come and service us. You guys came same day, what a lifesaver!


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Frequently Asked Questions

Why won’t my Bosch freezer produce ice?
A clogged water filter, defective inlet valve, or a jammed ice maker assembly can halt ice production. Replace the filter if it’s overdue.
How often should I change the water filter?
Generally every six months, or sooner if water flow slows. A clogged filter can restrict water to the ice maker.
Can a faulty inlet valve stop ice production?
Yes. If the valve coil is burnt out, water can’t enter the ice maker. Testing or replacing the valve usually resolves this issue.
When is it time for professional repair on a Bosch freezer not making ice?
If clearing jams or changing the filter doesn’t help, the ice maker assembly or control board may be malfunctioning. A technician can accurately diagnose and fix these parts.

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Glossary Terms

A freezer bag is a specially designed plastic bag used for the cold storage of food in the freezer, offering protection against freezer burn and preserving the food's freshness and flavor over extended periods.

A freezer compressor is a vital component of a freezer's refrigeration system, functioning as a pump to circulate refrigerant through the system, which cools the interior by absorbing and expelling heat.

A freezer door gasket is a flexible seal that outlines the edge of the freezer door, ensuring an airtight closure to maintain cold temperatures inside and prevent warm air from entering.

A manual defrost freezer is an appliance that needs to be switched off and allowed to thaw periodically to remove accumulated ice, ensuring efficient operation and storage space maximization.

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