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Amana Refrigerator ice dispenser not working
Common reasons your Amana Refrigerator ice dispenser not working
The most common reasons your Amana refrigerator ice dispenser is not working are a bad icemaker assembly, faulty water valve or a defective electronic control board.
65% of the time it's the Icemaker Assembly
8% of the time it's the Water Valve
8% of the time it's the Electronic Control Board
19% of the time it's the Something else
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Most common repairs needed to fix a Amana refrigerator
Icemaker Assembly Replacement
The ice maker assembly produces the ice cubes and stores them in the bin for the ice dispenser. When the ice maker is faulty and doesn’t produce any ice, the ice dispenser won’t work. Check for ice cubes jammed in the ice maker assembly and carefully remove any stuck ice cubes using a wooden spoon handle or similar item. If the ice maker doesn’t have any stuck ice cubes or it won’t cycle after removing stuck ice cubes, schedule refrigerator repair service to have a Sears Home Services technician examine and repair or replace the malfunctioning ice maker.
Water Valve Replacement
The water valve supplies water to the ice maker to produce ice. If the ice mold in the ice maker is dry, a faulty water valve may not be opening during the fill portion of the ice maker harvest cycle. Eventually, the ice bin will empty out and the ice dispenser won’t work because there is no ice in the ice storage bin to dispense. When the water valve in your refrigerator fails to open properly to fill the ice maker with water to produce ice, have the valve diagnosed and replaced by a service technician so the ice maker will resume ice production and the ice dispenser will work again.
Electronic Control Board Replacement
The electronic control board acts as the refrigerator's central control system, managing critical functions such as temperature regulation, fan operation, defrost cycles, icemaker functionality, and dispenser operations. When the board malfunctions, it can keep the ice maker from cycling properly to produce ice. A defective electronic control board can also prevent the ice dispenser from working. It's best to have a Sears Home Services professional conduct diagnostic tests on the board to determine if replacement is warranted. If the control board is preventing the refrigerator ice maker or ice dispenser from working properly, the technician will replace the electronic control board.
Why is my Amana refrigerator not dispensing ice?
When the ice maker is working and ice bin has plenty of ice, these common problems can prevent your Amana refrigerator from dispensing ice:
- Dispenser child lock turned on.
- Freezer door not closed on a side-by-side model.
- Faulty door switch.
- Failed ice bin auger motor.
- Electronic control board failure.
Disable the dispenser child lock
If the dispenser control panel is locked, turn off the child lock so the dispenser will dispense ice.
Check the door and door switch
Make sure that the freezer door is fully closed on a side-by-side refrigerator. The ice dispenser won’t function if the freezer door is open.
Check the freezer door switch by pressing it in while the door is open to see whether the freezer compartment light turns off.
If the freezer light stays on with the switch pressed in, the door switch is likely bad.
Replace the door switch as shown in this video:
The freezer door switch location and type on Amana refrigerators varies by model.
If you need to have a service technician replace the freezer door switch on your refrigerator, schedule service and we’ll send a technician to your home to replace the bad switch for you.
Other problems that can keep the ice dispenser from working
A failed ice bin auger motor, bad electronic control board or wiring failure can prevent the ice dispenser from working.
These types of failures typically need to be diagnosed and repaired by a service technician. Schedule service when you’re unable to resolve an ice dispenser failure on your own.
What to expect when you experience an Amana refrigerator ice dispenser not working
Troubleshooting an Amana refrigerator ice dispenser not working
Fixing most problems with an Amana refrigerator ice dispenser that is not working involves replacing a bad ice maker assembly, a failed water inlet valve or a defective electronic control board. The most common problem that Sears Home Services technicians observe when the ice dispenser isn’t working is that the ice maker isn’t producing and/or harvesting ice cubes to fill the ice storage bin. If your ice storage bin is full, then one of these failures could prevent the ice dispenser from working:
- Failed auger motor.
- Jammed ice chute door.
- Defective dispenser control board.
- Dispenser child lock enabled.
Follow the troubleshooting tips described in your owner’s manual to fix a problem with the Amana refrigerator ice dispenser not working. If the basic troubleshooting tips in the manual don’t help you resolve the problem, schedule refrigerator repair service and we’ll send a Sears Home Services technician to your home to fix the ice dispenser failure.
What to do when you find your Amana refrigerator ice dispenser not working
Check to see if the child lock on the dispenser is enabled. Disable the child lock following the steps described in the owner’s manual for your Amana fridge. For many Amana refrigerator models, you’ll press and hold the Lock button for 3 deliberate seconds to disable the control lock on the dispenser.
Look for ice cubes or chips jamming the ice dispenser chute door and clear the obstruction if necessary.
If these basic troubleshooting tips don’t help, schedule refrigerator repair service to have a Sears Home Services technician visit your home and fix the ice dispenser.
What to expect when fixing an Amana refrigerator ice dispenser not working
When you schedule repair service to have a technician visit your home and fix a broken ice dispenser, the technician will check basic issues first such as a child lock on the dispenser enabled or a clogged ice chute in the dispenser. After the technician rules out simple fixes, the tech will complete component testing and diagnostic checks to find and fix the cause of the problem. Our Sears Home Services technician are highly trained and experienced at diagnosing and repairing any type of Amana refrigerator failure. Schedule service now to get your broken ice dispenser fixed on your Amana fridge.
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Frequently Asked Questions
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Glossary Terms
A dual ice maker is a feature in some refrigerators that includes two separate ice makers: one in the fridge compartment and another in the freezer section. This setup doubles the appliance's ice-making capacity.
A French-door refrigerator features two doors that open side-by-side on the top section for the refrigerator compartment, with a bottom freezer drawer, combining style, efficiency, and easy access to both refrigerated and frozen goods.
Refrigerant is a chemical compound used in HVAC systems and refrigerators to absorb heat from the environment by cycling through states of evaporation and condensation, enabling the cooling process through its cycle of evaporation and condensation.
R-12 refrigerant, also known as Freon-12, is a chlorofluorocarbon (CFC) compound that was once widely used in air conditioning systems, refrigerators, and aerosol propellants before its phase-out due to environmental concerns.