Washer Repair Reviews
Showing most recent reviews from verified customers of Sears Home Services
Letwan was very polite and knowledgeable
Letwan was cordial, professional and knowledgeable! He offered me suggestions on different features on my washer! Letwan is a valuable asset to your company!!
Avis W, Gary, IN
Excellent service
Loved the Technician. Very helpful when it came to offering helpful tips for product maintenance.
Charles R, Pooler, GA
Repair man
We were well pleased with the technician, he arrived on time. Immediately found and fixed the problem. He was very helpful and friendly. Thanks so much 👍
Connie T, Glenallen, MO
Problem Solver
After having the issue diagnosed on December 11, and a part ordered, I was scheduled for repair three prior times only to have the appointment rescheduled at the end of the four hour wait window. There is no phone number to call for assistance. Dino was able to figure out the problem with my part and fix my washer! Excellent customer service!!
Rob R, West Dundee, IL
Knowledgeable and friendly technician
This is the second time that John has been out to look at my aging appliances. The first was about a year ago when the dryer was acting up, and most recently it was for the 19 yr old washer. He is able to diagnose the dryer's problem and fix it efficiently. Unfortunately, he had to break the new of the ultimate demise of my washer, but delivered the news compassionately!
Marjorie D, Madison, WI
Flexible and fast
Brian was great to work with, fast and accommodating. The company needs to get its act together though, because sending a tech out without the parts needed is a waste of everyone's time
RM, Iowa
Knowledgeable Professional Courteous
Old time professional. I wish all repairman followed his example.
Alan B, Kew Gardens, NY
Damien's service call
Damien was professional, quick and efficient. Knowledgeable and polite to talk and work with.
Noah L, Alsip, IL
great experience
it was excellent. Gabriel quickly determined the problem, fixed it & explained everything to me
Phyllys S, North Myrtle Beach, SC
Very good technician
Dionysios was very professional and he diagnosed the problem with our washer quickly. Unfortunately the part to fix the problem was almost as much as the washer. However he gave us great advice and we are very appreciative!
Ted G, Horseshoe Bay, TX