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Washer Repair Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.8/5 (31,892 reviews)
Very nice young man kind .
December 25, 2024
Overall rating

This young man was very nice. Worked fast , had the part on his truck. I was surprised I was able to get an apt. that helped a lot, I really appreciate that. So that it made the stress of my washer being down a lot easier to deal with. So both the call center and the young man that came you all were great.

Brenda D, Garden City, MO

Washer repair
December 25, 2024
Overall rating

Great job at fixing our washer which was under warranty

Wesley T, Cumming, GA

Professional
December 25, 2024
Overall rating

What a wonderful man. So professional and helpful as he helped me understand the situation. Thank you! 👍

Timothy M, Lenexa, KS

My repair man Eric
December 24, 2024
Overall rating

Eric is very nice and works hard thank you so much

Bobbie H, Volcano, HI

LG drain pump died again
December 24, 2024
Overall rating

Lorenzo was very nice. Very quick. So grateful we have our washing machine back on Christmas Eve.

Steven B, San Jose, CA

Washing machine
December 24, 2024
Overall rating

Great job! My washing machine is back up and running.

Anthony, Bronx, NY

Efficient and friendly
December 24, 2024
Overall rating

Cornelius was great. He works well under the pressure that sesrs puts upon him. 5 🌟🌟🌟🌟🌟 stars for Cornelius. He quickly replaced the parts and was out in 30 minutes. I am not happy with Sears repair. My washer has been out of commission since early October. Today is December 24. Cornelius is my 9th appointment scheduled. I was certain today wouldn't happen since it is Christmas eve, so when I go the call he was on his way, I was elated. Sears needs to hire more technicians and work on their scheduling. Stop using AI to to make schedules that no human can manage in the time allotted.

Toddi N, Honolulu, HI

Washer
December 24, 2024
Overall rating

He was extremely knowledgeable and was very courteous. I would definetly recommend his services to others.

Juliet B, Bridgeport, CT

Christmas Eve Service!
December 24, 2024
Overall rating

My washer stopped working evening of 12/23! Thankfully, was able to book a Christmas Eve morning appt! 🙏 Have had the pleasure of having William as repair tech for previous appts, and he's the best! Came early in the service window, diagnosed issue and repaired quickly! In and out within an hour, so was still able to do last minute shopping! Soooo appreciative! Best service, worth every penny!! Thanks again William! Merry Christmas & Happy New Year!!! 😊 🎄

Sam M, Matawan, NJ

Ken more washer repair
December 24, 2024
Overall rating

Willa was very professional and worked very proficiently to complete job on Christmas Eve for my family.

Sabrina P, Albuquerque, NM

Average Rating: 4.8/5 (31892 reviews)

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