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Washer Dryer Combo Repair Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.8/5 (47,501 reviews)
Finally…
November 20, 2024
Overall rating

Had a technician come out for diagnostic and then for a month I had an issue with sears and American Home Shield cancelling my appointments and leaving me with excuses like someone called out or the part I needed hasn't come in. By the way the original technician order the heating element he said I needed and within a week it came to my home. Couldn't get an appointment sooner for one reason or another. Finally after said month I went to the website and made an appointment. Ivan came out after having my appointment added to his schedule and was completely professional not only was he quick and efficient with cleaning and fixing my dryer but he also fixed the real issue with my dryer which was a broken wire not the heating element as first diagnosed. Ivan I appreciate you staying late and finishing the job, dryer works and it's cleaned out above and beyond. By the way my original appointment scheduled by American home shield and sears was cancelled apparently no technician was assigned again.

Luis R, Orlando, FL

On Time and Professional
November 20, 2024
Overall rating

Brian was great! He explained everything! He requested the dishwasher be replaced since the parts cannot be found due to how old the appliance is!

Avis R, Corning, CA

Stacked Dryer repair
November 20, 2024
Overall rating

Chad did repair quickly and provided recommendations on heating element.

Maureen B, Kaneohe, HI

Dorothy Sluss
November 20, 2024
Overall rating

He was great! Very knowledgeable and professional in all ways!

Dorothy S, Castlewood, VA

Quick and efficient
November 20, 2024
Overall rating

He quickly solved our issue and explained the issues clearly. Would recommend

Kim H, Blaine, WA

Happy with service
November 20, 2024
Overall rating

Kyle was very friendly. He seemed thorough in his work. I had a question about another appliance and he told me how to find my part. He fixed my dryer and as long as it works I'm thrilled!

Leeann T, Citrus Springs, FL

Washer
November 20, 2024
Overall rating

Very nice and helpful. Diagnosed the problem in a few minutes and got right to work. He explained the issue with me and why it malfunctioned.

Cathryn H, Williamsburg, VA

Title
November 20, 2024
Overall rating

I think he wad Very good quick excellent Price too high

Gene H, Georgetown, TX

Sorry No Repair Today
November 20, 2024
Overall rating

Edgar very knowledgable on Samsung washer. Edgar gave several options, but new machine is best econmical answer. Repair estimate exceeded cost of new machine.

David C, Edinburg, TX

Washer repair
November 20, 2024
Overall rating

Derek S. Was a great help with diagnosing and explaining our washer problems. We appreciate the gentlemanly manner, his honesty and integrity in discussing our options. Thank you.

Susan McDonald, Robinson, IL

Average Rating: 4.8/5 (47501 reviews)

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