Washer Dryer Combo Repair Reviews
Showing most recent reviews from verified customers of Sears Home Services
Homeowner
Great person to deal with, professional and courteous. Company needs to employ a second person to help with lifting. He could not perform his job as he needed another person to move the stacked washer and dryer. I am going to have to hire someone out of pocket to help me move the units out so he can come back and do his repairs. Not real happy as I bought a 5 year in home warranty. I don't buy an extended warranty at a car dealership and have to remove the seats so the technician can replace the seat motor. Very disappointed in that with Sears. Not the technicians fault this is on Sears.
James M, Hot Springs, AR
Cornelius is Amazing! Scheduling system needs work
Cornelius is Amazing! 5 stars for Cornelius. 1 star for the scheduling system
Sheldon, Pearl City
Finally…
Had a technician come out for diagnostic and then for a month I had an issue with sears and American Home Shield cancelling my appointments and leaving me with excuses like someone called out or the part I needed hasn't come in. By the way the original technician order the heating element he said I needed and within a week it came to my home. Couldn't get an appointment sooner for one reason or another. Finally after said month I went to the website and made an appointment. Ivan came out after having my appointment added to his schedule and was completely professional not only was he quick and efficient with cleaning and fixing my dryer but he also fixed the real issue with my dryer which was a broken wire not the heating element as first diagnosed. Ivan I appreciate you staying late and finishing the job, dryer works and it's cleaned out above and beyond. By the way my original appointment scheduled by American home shield and sears was cancelled apparently no technician was assigned again.
Luis R, Orlando, FL
On Time and Professional
Brian was great! He explained everything! He requested the dishwasher be replaced since the parts cannot be found due to how old the appliance is!
Avis R, Corning, CA
Stacked Dryer repair
Chad did repair quickly and provided recommendations on heating element.
Maureen B, Kaneohe, HI
Dorothy Sluss
He was great! Very knowledgeable and professional in all ways!
Dorothy S, Castlewood, VA
Quick and efficient
He quickly solved our issue and explained the issues clearly. Would recommend
Kim H, Blaine, WA
Happy with service
Kyle was very friendly. He seemed thorough in his work. I had a question about another appliance and he told me how to find my part. He fixed my dryer and as long as it works I'm thrilled!
Leeann T, Citrus Springs, FL
Washer
Very nice and helpful. Diagnosed the problem in a few minutes and got right to work. He explained the issue with me and why it malfunctioned.
Cathryn H, Williamsburg, VA
Title
I think he wad Very good quick excellent Price too high
Gene H, Georgetown, TX
