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Treadmill Repair Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.9/5 (246 reviews)
Prompt response
August 07, 2023
Overall rating

Our technician was prompt and professional so glad we had sears protection program.

Walter G, Newark, NJ

Prompt and knowledgeable
August 05, 2023
Overall rating

Did a great job fixing my treadmill. Gave me a few tips to help maintain it.

Bradley B, Strongsville, OH

treadmill service
August 04, 2023
Overall rating

The technician was helpful and patient. He made some good suggestions about caring for the treadmill.

Jocelyn L, Groton, MA

Pro-form treadmill
August 04, 2023
Overall rating

He was very knowledgeable. He was very polite. He certainly knew what he was doing

David F, Sandusky, OH

Fixing the treadmill.
August 03, 2023
Overall rating

The treadmill has been great for many years. A few things needed to be replaced. Stephen ordered the parts, they were delivered prior to him arriving. As usual, he was very professional and did a great job getting it back to running condition.

William K, Beverly, MA

Treadmill Repair
August 03, 2023
Overall rating

Matt was very friendly and professional. He was able to diagnose the problem and come up with best solution.

Adria A, Plainsboro, NJ

Treadmill maintenance
August 03, 2023
Overall rating

Our service tech has been here before and is very personable and thorough. His good work helps to extend the life of the equiptment.

John D, Asbury Park, NJ

Great job
August 02, 2023
Overall rating

Anibal is a professional and knows his job really well. Great communication skills and knowledgeable.

Lourdes R, Toa Baja, PR

Treadmill
August 02, 2023
Overall rating

On time, discussed/answered all questions I had and what to expect for next steps

Harrison, A, Swainsboro, GA

Treadmill maintenance
August 01, 2023
Overall rating

James is an excellent technician. You are very lucky to have him. On a side note, we called to renew our treadmill master protection agreement after his visit. We contacted the warranty department to do that and were denied that option because the warranty was approaching 8 years old at the end of this month. We are decades long customers of Craftsman, Proform, and Kenmore products and are beyond disappointed that this is how long term clients are treated. We were informed that renewal was not allowed for warranties that are 8 years old and older. Ours is not 8 years old for another month. The answer was still 'no'. I doubt we will ever do business with Sears again nor will we recommend them to anyone. It is sad, really, as our loyalty to Sears started back in the 1960s when my father was a technician there and you could find no better products or service than from Sears.

Albina Connelly, New Holland, IL

Average Rating: 4.9/5 (246 reviews)

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