Tappan Repair Reviews
Showing most recent reviews from verified customers of Sears Home Services
appliance repair service call
Very professional and helpful in an effort to resolve the problem with our appliance.
Roger S, White House, TN
???
Very efficient and went out of his way to try to locate a part for my very old oven.
Sharyl L, Oakland, CA
Sears repair
Very personable and went right to work and repaired quickly.
Anne C, Mahwah, NJ
Need something done before we roast in the heat.
Mr. James was a very pleasant person but his hands are tied when he has to get an okay from the company to do anything to help the situation. I am not pleased with how long it took for someone to come and assess the situation. Three weeks, two rescheduled and still nothing has been done.
Willie S, Denver, CO
No communication, no results?
Alex visited my property and met with my tentant but never provided any information or diagnostics to me or Sears about the repair. I messaged and called him multiple times afterwards.
Carrie M, Atlanta, GA
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on August 01, 2024
The issue not fixed
The issue not fixed The washer still as it was doesn't spin The technician came and changed a part put it still not working
Chris P, Haymarket, VA
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
Sears Home Services on October 18, 2023
