Riding Mower Repair Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.9/5 (2,114 reviews)
Lawrence
May 05, 2025
Overall rating

Lawrence arrived at my home on time and was courteous and professional. He asked what the problems were and when I explained them , he quickly found the problems and fixed them. His expertise was apparent, and he worked efficiently. Great job all around!

James M, Stockbridge, GA

John's service great, but didn't fix the mower…
May 05, 2025
Overall rating

John was great, replaced carb on lawn tractor. It started, let it run a few minutes, John left and I drove it fifty yards to the house, turned it off and let it set for half an hour. Wouldn't restart and showed same symptoms that it had before the repair. My issue is that I had to request another repair visit, John wasn't allowed to just return and investigate. I had to reschedule a new appointment for later in the week. John was the second technician. First one diagnosed the problem. Not John's fault, Sears service plan leaves much to be desired!

Paul K, Richland, MI

Great service
May 05, 2025
Overall rating

Matt has serviced my tractor many times. He always gives you the break down for the cost and diagnosis. Very professional and easy to work with. Usually takes care of the problem on the spot.

Robert P, Marmora, NJ

Amazing
May 02, 2025
Overall rating

David is amazing. I always appreciate how honest, knowledgeable, and great to work with he is.

Mike F, Blue Bell, PA

lawn tractor maintenance
May 01, 2025
Overall rating

Robert does nice work Robert is friendly Robert is accommodating thus is over ten words

Larry E, Richfield, MN

On point
May 01, 2025
Overall rating

Great guy! Thanks for the quick install and service. Thanks again!

Stephen S, Middleboro, MA

Matthew Was GREAT!!
May 01, 2025
Overall rating

I SO APPRECIATE Matthew's Help With maintaining my tractor this year. He was a BIG help and I am Truly Grateful for him!! THANKS Matthew 😀👍‼️

Lynda Mary P, Hamilton, NJ

Stephen is great! Your phone service sucks!
April 30, 2025
Overall rating

The technition was great. I did have an appointment that no one showed up for and no one called me. The fact that you cannot talk to a human is absolutely horrible! The AI sucks and is not good customer service. Hire some humans!

Kristen W, Essex, MA

Service
April 30, 2025
Overall rating

Excellent, courteous and informative. Friendly, very knowledgeable. Arrived on time as indicated.

Paul K, Derry, NH

Professional
April 30, 2025
Overall rating

George has worked on my mower in the past, as well as recently. I have found him to very knowledgeable and professional kind and courteous. Thank you ,George.

Kimberly T, Fayetteville, NC

Average Rating: 4.9/5 (2114 reviews)