Refrigerator Repair Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.7/5 (47,177 reviews)
Refrigerator Freezer problem
May 23, 2025
Overall rating

Brian was very polite and informative, keeping me apprised. Thanks

Eloise E, Uppr Marlboro, MD

Technician is great, but I'm disappointed with the Results
May 23, 2025
Overall rating

There is nothing wrong that Jamshid did, he was great, but I'm deeply unsatisfied with the fact that that I couldn't get a replacement shelf when something is clearly wrong with it to have fallen on its own from the factory. I'm going to leave it in the position he replaced it in and monitor it to see if it falls again (and it most likely will). Jamshid himself gets 5 stars, but the result gets 0.

Lindsay R, Frederick, MD

Great employee
May 23, 2025
Overall rating

Osahon was very prompt & give play by play of what he was doing and what needed to be done.

Latasha D, Brooklyn, NY

Very Professional
May 23, 2025
Overall rating

Our service man Karl came in, understood our problem and quickly solved it. He explained to us the issue and we are very happy with the results. Thank you!

Mark P, Brooklyn, NY

Prompt, honest
May 23, 2025
Overall rating

The tech was professional and punctual. He explained the issue with our fridge and went the extra lengths to show us the failure through testing.

Ryan C, Canal Winchester, OH

Fridge guy
May 23, 2025
Overall rating

Daniel came in on time and worked diligently until finished with our refrigerator repair!

Scottie K, Pulaski, VA

Quick diagnosis
May 23, 2025
Overall rating

The technician was prompt and accurate in diagnosing the problem. He was super nice.

Randall O, Montgomery, TX

Kenmore Elite refrigerator service.
May 23, 2025
Overall rating

Service individual was outstanding. Explained problem and the connecting issues. Extremely helpful as he answered our questions clearly and effectively. Very friendly. Thank you so much.

Kenneth M, San Juan Capistrano, CA

Professional and courteous technician
May 22, 2025
Overall rating

After ridiculous quote of over $800 to repair, purchased a new one for a couple hundred more.

Craig M, Aiea, HI

he's a great technician. Did a good job.
May 22, 2025
Overall rating

The experience I have with my technician was very good. I'm glad he came out to fix my refrigerator.

Pedro A, Armona, CA

Average Rating: 4.7/5 (47177 reviews)
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