Refrigerator Repair Reviews
Showing most recent reviews from verified customers of Sears Home Services
Refrigerator Freezer problem
Brian was very polite and informative, keeping me apprised. Thanks
Eloise E, Uppr Marlboro, MD
Technician is great, but I'm disappointed with the Results
There is nothing wrong that Jamshid did, he was great, but I'm deeply unsatisfied with the fact that that I couldn't get a replacement shelf when something is clearly wrong with it to have fallen on its own from the factory. I'm going to leave it in the position he replaced it in and monitor it to see if it falls again (and it most likely will). Jamshid himself gets 5 stars, but the result gets 0.
Lindsay R, Frederick, MD
Great employee
Osahon was very prompt & give play by play of what he was doing and what needed to be done.
Latasha D, Brooklyn, NY
Very Professional
Our service man Karl came in, understood our problem and quickly solved it. He explained to us the issue and we are very happy with the results. Thank you!
Mark P, Brooklyn, NY
Prompt, honest
The tech was professional and punctual. He explained the issue with our fridge and went the extra lengths to show us the failure through testing.
Ryan C, Canal Winchester, OH
Fridge guy
Daniel came in on time and worked diligently until finished with our refrigerator repair!
Scottie K, Pulaski, VA
Quick diagnosis
The technician was prompt and accurate in diagnosing the problem. He was super nice.
Randall O, Montgomery, TX
Kenmore Elite refrigerator service.
Service individual was outstanding. Explained problem and the connecting issues. Extremely helpful as he answered our questions clearly and effectively. Very friendly. Thank you so much.
Kenneth M, San Juan Capistrano, CA
Professional and courteous technician
After ridiculous quote of over $800 to repair, purchased a new one for a couple hundred more.
Craig M, Aiea, HI
he's a great technician. Did a good job.
The experience I have with my technician was very good. I'm glad he came out to fix my refrigerator.
Pedro A, Armona, CA