Refrigerator Repair Reviews
Showing most recent reviews from verified customers of Sears Home Services
Great experience
Technician was very professional and patiently defined the problem in layman's terms. Would highly recommend for appliance repair!
Susan L, Nacogdoches, TX
Excellent Service Call
Despite not being able to find a problem, that hopefully doesn't exist, Casey was very methodical and caring in attempting to diagnose our refrigerator cooling problem. He left somewhat frustrated that the issue was not self-event. He provided additional advice about providing sufficient air circulation within the unit and possible replacement refrigerators, should our unit finally give up its ghost.
Peter M, Colorado Springs, CO
Great tech
Thorough technician; took extra steps to find the source of the problem, so it won't just happen again. I appreciated his careful work.
David S, Austin, TX
Service by Fidel
He came out the first time we had an issue. He was polite, knowledgeable and quick. My husband was very impressed with him.
Michelle R, Royal Oaks, CA
Good service
Ovik was very knowledgeable. Nice. Professional. Honest. Friendly. I would specifically ask for him for future service calls if it were possible. Thank you.
Theresa G, North Hollywood, CA
Well mannered
He was very nice fixed my ice maker in no time at all offered if he could do anything else very professional.and seem to be very smart
Amy B, Meridian, MS
Joe's work was perfect
Great job. However, not Joe's fault, but this was the 4th attempt to get a tech to finish the job. We stayed home 4 days 8-5 just to be blown off. Very frustrating because only the AI could respond when we were trying to find out when the tech would arrive. You have lost a warranty customer when time for renewal
Christine G, Glen Mills, PA
Great
He was great and very helpful. We will enjoy working with him again.
Lee J, Newburgh, IN
Replaced part quickly
He gave a me call when in his way and was quick replacing the part.
Jennifer C, Knoxville, TN
Excellent customer service
I would like to thank Domingo for his professionalism and prompt service. He was on time and very knowledgeable. He answered my questions and provided some recommendations. I would recommend him to anyone. Thank you again.
Latoya T, Woonsocket, RI
