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Microwave Repair Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.8/5 (2,439 reviews)
Michael is great! At least there's that.
November 11, 2024
Overall rating

Michael is professional and fixed 2 appliances for us. Once you get to him you will be al set! But getting to him is like jumping through hoops of fire! The scheduling department makes you pull out your hair. I had to call them 6 times! Each time I was in the phone with them for over a hour and 2 times it was 2.5 hours! It really is unbelievable. But like I said Michael is great.

Matt S, Fife Lake, MI

Pleasant & Professional.
November 09, 2024
Overall rating

Mr. Robert is a Friendly, Kind, Respectful And Knowledgeable Gentleman. I wish there were more Efficient Professional Technician like Mr. Robert.

Ms. J, West Babylon, NY

Great service
November 09, 2024
Overall rating

Mohammad did a wonderful job. It did not take to long to determine what was wrong and he was able to repair it quickly. thank you again for your service.

Timothy S, Davis, CA

Jose homeowner
November 08, 2024
Overall rating

John, an excellent technician he is considerate very explanatory with the project at hand and completed his job as a professional. Thank you for sending John over I would have him anytime would recommend him to other family members.

Jose V, Union, NJ

Microwave issue
November 07, 2024
Overall rating

Robert arrived at expected time. He was quick and efficient.

Debbi H, Flagstaff, AZ

A+
November 07, 2024
Overall rating

Friendly, respectful and quick to repair my microwave! Very pleased!

Jill H, Riverdale, NE

Luis seems to have repaired our Microwave problem.
November 06, 2024
Overall rating

Luis may have solved the 2 month old issue. Five parts were ordered by the prior two techs, and took 2 months to arrive. Only one part was needed by Luis! What a waste of your money and our time - we had house guests and dinner parties without a fuctioning micro wave. I am disappointed in the way Sears managed my problem but not in Luis for correcting the problem. One time the visiting tech did not want to treat it as a "covered Recall at no-charge" - I was on the phone with Sears for 40 minutes explaining that its a Recall. It's the case of "The left hand does not know what the right hand is doing". I have recently purchased an all-appliance home service agrreement with Sears and I am getting worried. Sincerely, Ramesh Mahtani +1-214-9234833

Ramesh M, Plano, TX

Excellent service
November 05, 2024
Overall rating

Fixed my microwave with ease. Explains everything in detail. Great service!

Michael K, Bolingbrook, IL

Sears did it again
November 04, 2024
Overall rating

Great work. Timely and professional work. Will use them again if needed.

Theodore B, Tampa, FL

Bernardo
November 02, 2024
Overall rating

Bernardo was professional, kind, and knowledgeable. He fixed the microwave quickly and completely. It was a pretty easy fix, but her was a great representative of Sears.

Julie N, Van Nuys, CA

Average Rating: 4.8/5 (2439 reviews)

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