Maytag Repair Reviews
Showing most recent reviews from verified customers of Sears Home Services
Dryer fix
Excellent, the technician was quick and efficient. He diagnosed the problem and was able to fix it.
Michael S, Middletown, DE
Excellent service
David is an excellent technician and a credit to your company.
Nancy L, Miami, FL
Fix dishwasher
Scott was very helpful, and he did a very good job.
Mike C, Wentzville, MO
Awesome Service Tech
Johnny did a great job! Checked all parts of our 35 year old Maytag, recommended a couple of belts and a new pump and said everything else looked good. Even said it was smart to repair instead of replace since new ones aren't built as good. Richard the "AI virtual assistant,"…not so good. The parts came in early, so "Richard" suggested three dates in the future via text to reschedule the service. There is no way to respond to theses texts, so you can't easily reschedule for earlier. Every day for three days, two of which were weekend days, I got a text telling me I could reschedule for an earlier date. Could I have called? Maybe, but "Richard" didn't provide a phone number with a human attached. The way things are these days, calling in to the "repair center in the sky" could have gotten my original appointment canceled and maybe someone would have showed up for the new appointment, maybe not. So, I waited for the original appointment. Saturday, Sunday, and Monday I received emails informing me that a repair tech was on the way for Monday. In short, great repair, great repairman!, but their automated system needs work.
Danny A, Purcell, OK
Great service
Byron was friendly, helpful, and corrected the issue quickly. Great service
Travis H, Fowlerville, MI
Dryer Repair
Prompt service
John D, Mt Olives, NC
Repair
Very courteous, professional, clean up afterwards and made sure everything was in working order when complete Great job
Levernen D, Homosassa, FL
Great job
Tyler was prompt and courteous. He replaced the part on my washing machine and reminded me to call back if I had any problems. Great job!
Deborah B, Wilmington, NC
John was great
John showed up on time, very respectful of me and my family, diagnosed the problem quickly and fixed it faster than he said he would.
Linda K, St George, UT
Excellent Care
This is my second time to use Sears, through my home warranty company. Excellent service Both times. Communication was good. Larry let me know when to expect him and arrived on time. Fixed the problem and educated me on some maintenance items at the same time. They will always be my first choice for appliance repair.
Kate K, Hendersonvlle, NC
