LG Repair Reviews
Showing most recent reviews from verified customers of Sears Home Services
Knowledge and Friendly
Very pleasant experience with Thomas this morning. Knew what he was doing and was very personable.
Ted P, Manteno, IL
Skilled Professional
Gary's deep knowledge of refrigerator problems helped resolve our issue quickly and competently. Professional and skilled.
Nicole L, Savannah, MO
Great service for broken washer
Very professional and friendly service. Would highly recommend Efrain and SEARS.
Sandra, Chicago, IL
Jason's service
Jason was exceptional, he was early worked fast and was very competent at his job. Overall, it was a great experience!
Nathan G, Delmar, DE
Very capable tech!
Despite the lateness of the hour your tech went right to diagnosing the symptoms and ordered parts to finish repairs.
Gerald P, Middletown, DE
Keith was wonderful
The problem is after hours and hours with his back office poor keith came to our house with no information from his back office - they hadn't share a single thing (they'd had me working about an hour maybe an hour and a half on the phone - the reason they asked question after question after question via txt then they asked for pictures and pictures and pictures was so that Keith would arrive well informed) Keith was wonderful he was within his right to leave and just charge me the arrival fee but he was not heartless - who has money to waste??? Apparently sears wont give a recipe except via email but in that hour l was answering questions they took my email but didn't put it into the system to get a receipt An hour more to be told wait 24-72 hours Never sears home appliances because and only because of the back office. Keith should start his own business and cut the incompetent back office out of the loup
Karimah K, Vallejo, CA
Excellent service
Professional, knowledgeable and efficient. Very pleased
Naomi I, Vineland, NJ
Refrigerator Repair
Very polite and explained what needed to be done
Christina G, Green Valley, AZ
Service review for Bradley 11/11/24
Brad was punctual, very knowledgeable and very efficient. He explained the problem and how it needed to be fixed. Super happy with the service
Leeann W, Evansville, IN
Professional
He was above and beyond with kindness and professionalism, he knew what he was doing.
Joseph R, CO