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KitchenAid Repair Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.7/5 (3,735 reviews)
Ice maker repair from Sears on 10/26/24.
October 30, 2024
Overall rating

David was the 1st service technician that was able to fix my ice machine on 10/16/24. I have had multiple previous service technicians to my home since 12/28/23 without successful in repair of my ice machine. Thank you, Patti Aramburu

Patti A, Federal Way, WA

Dishwasher
October 30, 2024
Overall rating

This technician was very accommodating and right on time

Sandra G, Robert, LA

Repair
October 30, 2024
Overall rating

Went well and quickly

Victor O, Columbia, SC

Learn to use home appliances
October 29, 2024
Overall rating

I have no experience with the dishwasher, I am 88 years old so I must have pushed the wrong buttons locking the cycle. Frank spent about 5 minutes and pushed the right buttons and the washer got started. I was embarrassed to the max. Piece of free advice: Don't get old and learn to use the appliances at home.

Ramon M, Anaheim, CA

Great Service
October 29, 2024
Overall rating

Bill clearly went above and beyond to help me. There was a snafu in scheduling my repair at the supervisor level, and he accommodated his schedule so I could get my repair done after hours. He was very professional and efficient and knowledgeable and that was very much appreciated.

Lori M, Port Townsend, WA

ALL True Professionals!!!
October 29, 2024
Overall rating

Thank you John for your professionalism and knowledge regarding the repair of the two the gaskets and rail mullion on my refrigerator. It is wonderful to have the Sears Service Appliance Technicians come to my house and not a 3rd party outsourced company which Sears had been using. John is and asset to Sears and I am grateful for his service. Also, big shout out to Arturo for the yearly maintaince on my six appliances and to repair technician Steven W. for his diagnosis and ordering the parts needed so my refrigerator is running in top condition. Please Sears keep the Sears integrity and you will keep your customers coming back. Thank you from a third generation Sears appliance buyer.

Janis F, San Diego, CA

Great job
October 29, 2024
Overall rating

Excellent. Very professional form set up through the service call. This was different. I appreciated it. Thank you

David B, Collierville, TN

Great work
October 29, 2024
Overall rating

David was quick and informative on what was going on. And talked with my insurance company about what was happening.

Kimball A, South Salt Lake, UT

HAPPY
October 29, 2024
Overall rating

Very professional and knowledgeable. Arrived on time ready to work

Roger S, East Liverpool, OH

Refrigerator
October 29, 2024
Overall rating

Peter was very polite and helpful in the repair of refrigerator

Gillian A, Cape Coral, FL

Average Rating: 4.7/5 (3735 reviews)

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