Kenmore Pro stacked laundry unit repair experts

Rely on Sears Home Services, the industry leader in home appliance repair services, for quick and reliable solutions that keep your Kenmore Pro stacked laundry unit in tip-top working condition. Regardless of where you bought your machine, we'll keep it running. Plus, we'll even offer a discount on a new unit if you decide against repairs.

Our more than 2,500+ appliance repair technicians nationwide bring an average of 11 years of experience in appliance repairs for many major brands such as Maytag, Whirlpool, Kenmore, Amana, LG, Electrolux, Frigidaire, Samsung, Miele, and Bosch. Our stacked laundry unit repair experts serviced more than one million laundry appliances in the past year.

Sears Home Services also offers appliance maintenance plans to extend the life of your Kenmore Pro stacked laundry unit, home appliance warranties to cover many repairs and replacement, and replacement parts for your stacked laundry unit through Sears PartsDirect.

Kenmore Pro washing machine repair issues we can fix

The experts at Sears Home Services can perform Kenmore Pro washing machine repairs whether your problem is big or small.

A service call involves diagnosing the appliance's malfunction and making repairs quickly. A repair technician can also recommend routine maintenance to extend your stacked laundry unit's life.

Washing machine shaking or vibrating

Excessive shaking or vibrating could indicate several problems, including something as minor as a bulky clothing item sticking to one side of the tub wall or adjusting the feet to level the machine.

There could also be more significant issues with your Kenmore Pro stacked laundry unit that require a repair technician, such as worn or failed shock absorbers or drive parts or tub bearings that are water damaged from a broken seal.

Washing machine leaking water

If water is pooled at the front or back of your Kenmore Pro washer, the hot and cold water supply lines and the drain line could be poorly connected, blocked, or need replacement.

If it's a front-loading washer, the door seal might have failed. A clogged water pump filter can cause leakage, or the water pump itself could have failing seals and need to be replaced.

Improper draining

If your Kenmore Pro washer won't drain, it could be as minor as a kinked or clogged drain hose. But more serious problems could be at hand, including a faulty lid switch, water level control, drain pump, or drive belt.

Washing machine not spinning

When a Kenmore Pro washer won't spin, the problem could be simple such as an overloaded drum or an improper load balance. Poor draining (see previous) can also prevent the spin cycle from initiating.

The washer could also have failed parts, such as the lid switch, a failed motor or spin solenoid, or a frayed or broken belt.

Washing machine not filling with water

If your inlet lines are receiving water and have not become kinked, there could be a clogged inlet screen on one of the hoses. Barring those problems, your Kenmore Pro washer could be in need of a new inlet valve, lid switch, pressure switch, temperature selector, or even an electronic control board.

Annual maintenance

Scheduling regular appliance service ensures your Kenmore Pro stacked laundry unit will work efficiently and effectively. It can also prevent costly, unexpected repairs over time and extend the life of your appliance.

When you request the stacked laundry unit Clean & Maintain package, your Sears Home Services technician will inspect both appliances for proper functioning, wear and tear, excess noise, and water and gas leaks, while also cleaning internal components.

Why choose Sears Home Services for Kenmore Pro stacked laundry unit repair?

We know Kenmore Pro stacked laundry units

Sears Home Services experts are certified in servicing Kenmore Pro washing machines, as well as washing machines and major appliances from other manufacturers. From regular maintenance to troubleshooting a major issue, our experienced washing machine repair technicians can help keep your appliance running smoothly.

Flexible scheduling

Breakdowns often occur unexpectedly. Sears Home Services provides flexible scheduling online or over the phone, making it easy to set an appointment that's convenient for you, with same-day or next-day service available in many areas.

Appointment updates

We know how helpful it is to receive confirmations or changes regarding your appliance service. When you've scheduled a Kenmore Pro repair appointment, you'll receive updates via your preferred method: text, email, or phone.

Protection plans

Appliances are an investment for your home. Sears Home Services warranties and protection plans can help ensure a long lifespan. Protect your Kenmore Pro stacked laundry unit by asking your certified technician about our Appliance Warranty Plans.

Kenmore Pro washing machine repair FAQ

How long should a Kenmore Pro stacked laundry unit last?

With proper maintenance, you can count on your Kenmore Pro stacked laundry unit to perform well for a decade or more. The size of your household, which dictates how often the machine is used, will also affect its lifespan. Top-loading stacked laundry units typically last a few years longer than front-loading machines.

Is it worth repairing a Kenmore Pro stacked laundry unit?

If your stacked laundry unit is less than 10 years old and the repair is less than half the cost of a new washing machine, it's typically more economical to repair the appliance.

How much does it cost to repair a Kenmore Pro stacked laundry unit?

Costs for a Kenmore Pro stacked laundry unit repair can vary by the type of issue, and the parts and time required to complete the service. The average washing machine repair costs $200 to $265.

Replacing a water sensor, a common repair, costs about $150, while installing a new stacked laundry unit gear case can exceed $300. Replacing an electronic control board can cost $300 to $500.

If your stacked laundry unit can't be repaired, you'll typically pay only a service appointment fee, and you'll be eligible for a discount on a new unit.

For homeowners with a Sears Home Services home appliance warranty plan, many services or replacements are covered, and any repairs are guaranteed for 180 days.

What is the most common problem with Kenmore Pro washing machines & dryers?

The most common repairs are replacing the lid switch, leveling the washer, and cleaning or replacing the inlet hoses. The other most common parts failures in washing machines are the motor, coupler, water pump, drive belts, gaskets, and water inlet valves. Sears Home Services stocks or has quick access to replacement parts for many brands.

The most common dryer replacement parts are the heating element, thermal fuse, thermostat, and door switch, and Sears Home Services stocks replacement parts for many models. If your dryer is still under warranty, follow the requirements in the agreement.

How do you troubleshoot a Kenmore Pro stacked laundry unit?

While you might use the owner's manual to troubleshoot some basic problems with your Kenmore Pro stacked laundry unit, it's often best to contact a certified Sears Home Service repair technician to diagnose the problem. If you're unsure whether you can solve the problem on your own, call Sears Home Service for expert service.

What is the best way to prevent expensive Kenmore Pro dryer repairs?

The most important things to do on a regular basis to prevent part failures and extend the life of your Kenmore Pro dryer are to clean the lint filter after each use and intermittently clean the vents at the back of the machine and the outlet from the home.

Allowing lint to build up can make your dryer overheat and cause parts to fail. Annual maintenance by an appliance repair company to clean the machine and check for other problems can also prevent part failures and extend the life of your dryer.

How long does it take to repair a Kenmore Pro stacked laundry unit?

When you request service, Sears Home Service can promptly schedule an appointment online or over the phone, often for same-day or next-day service in many areas. One of our stacked laundry unit repair technicians will come to your home, quickly diagnose the problem, and efficiently execute the repair.

While Sears Home Services stocks a multitude of parts for many brands of stacked laundry units, access to parts, especially for older machines, could delay repairs past the initial service call.

Schedule your Kenmore Pro stacked laundry unit repair appointment today

Sears Home Services repair professionals are certified specialists you can trust for major household appliance repair services. Whether you own a Kenmore Pro washing machine or another manufacturer's product, our repair experts have years of experience making quality appliance repairs.

For excellent service on Kenmore Pro stacked laundry unit repairs or maintenance, contact the appliance pros at Sears Home Service either online or over the phone to schedule an appointment at a time that's convenient for you. For urgent repairs, appointments in many areas can be set for same-day or next-day service.