Ice Maker Freestanding Repair Reviews
Showing most recent reviews from verified customers of Sears Home Services
Jose
Jose is very knowledgeable and professional. Very efficient!
Judith L, Scottsdale, AZ
Great service
Our repair service was timely with great communication. Was very pleased
Gw S, Flint, TX
Property Owner
Juhmal was very knowledgeable and friendly. After he explained the costs, we decided to purchase the one year contract for all kitchen and laundry appliances. He fixed the problem and provided the information needed to make the decision to purchase the warranty
Thomas P, Noblesville, IN
Sears technician
Technician was the nicest I have ever dealt with. Very clean, polite, prompt, and knowledgeable. He quickly diagnosed the problem and informed me of the best decision.
Mike H, Youngsville, NC
Awesome
Technician is amazing. Company communication systems are horrible. Call center needs help.
Don H, Hot Springs National Park, AR
Ice maker repair
Brent did an EXCELLENT job during his 2 trips. Very knowledgeable and was helpful in providing instruction for care of my under the counter ice maker. However, dealing with your scheduling service …. That process is TERRIBLE! Your customers need to be able to speak to directly with a representative with Transform, not some call center person where everyone has a foreign accent and hard to understand or worse, communicating thru AI!. I had special instructions that was NOT passed along to Brent and due to his schedule on the first visit, he was later than expected and I had to cancel my evening plans because I had no way to reach him. My complaint are not against Brent, they are against your lack of customer service on the front end! You need to do better….your company took a big hit on WSB Chan 2 in Atlanta this week! Check it out!
Denise S, Rome, GA
Raymond service
Excellent and very diligent service, we're very pleased. He did a great job.
Mitchell C, Houston, TX
Ice maker
Darrel is very nice. However, the ice maker is not making ice 6 hours after he was here.
Charles F, Cameron, MO
Tech was Great
Both times I have a tech here they have been very easy to deal with
Sandee W, Boynton Beach, FL
Ice Maker Repairs & Cleaning (2)
Joel was extremely thorough in his work and very helpful in explaining the issues I was having with 2 ice making machines. Very impressed with him. Thank you Joel!!
Frederick R, Bridgeport, NY
