Water Heater Repair Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.7/5 (636 reviews)
Great Job and Fantastic Employee!
September 30, 2024
Overall rating

Absolutely fantastic service! Ajwad did an excellent, thorough, above-and-beyond job--and really made sure it was done right and the issues solved! Great employee! I would give him a raise!

Ray A, Brookfield, IL

Great job!
September 26, 2024
Overall rating

He quickly found and fixed the problem. Good personality. Hope we don't need him soon!

Bruce L, San Jose, CA

Professionally done.
September 24, 2024
Overall rating

Very polite. Thoroughly explained the situation. Gave specific instructions what to expect giving at least days. If any delay He showed me the phone number on the heater to call.

Susan R, Waipahu, HI

Prompt and efficient
September 17, 2024
Overall rating

The appointment window was within 2 days of calling. The appointment was within the window given and I like that it was earlier rather than later in that window, freeing up my day to complete my own tasks.

Rosa S, Fremont, CA

Great service tech
September 17, 2024
Overall rating

Was respectful To me and my family explained every process of the troubleshooting of what he was doing. Has good knowledge and conducted his service call in a timely manner

Debbie P, Homestead, FL

Great service
September 16, 2024
Overall rating

Otis was early polite and efficient. He couldn't tell me when I'll hear from the company about the next step but l was totally pleased with his part.

Joy W, Beech Grove, IN

Service call
September 16, 2024
Overall rating

On time ,he explained what he was doing as he worked

Daniel S, Loves Park, IL

water heater technician
September 14, 2024
Overall rating

a lot of patience and easy to talk to. He gave info of what Sears offer.

Cherrie D, Walnut, CA

Hot Water Heater
September 05, 2024
Overall rating

My hot water heater was leaking water, Gary came in assessed the leak and changed a valve, flushed the tank and my hot water heater is back up and running, with not leaks. Thank you Gary for an Excellent job!!

Brenda J, San Francisco, CA

Water Heater
September 04, 2024
Overall rating

Excellent service, on time, knowledgeable, courteous, professional, completed the repair on the first visit.

Albert M, Jupiter, FL

Average Rating: 4.7/5 (636 reviews)