All HVAC Repair Reviews
Showing most recent reviews from verified customers of Sears Home Services
Replaced part for gas heater
Very polite and knowledgeable! We appreciate Alex letting us know when he was on his way and very punctual. Answered questions with confidence and without hesitation. Thank you!
Sandra S, Pelham, AL
Intermittent furnace fault resolved.
Jose's initial contact was impressive. He asked me to tell him exactly what the symptoms were and what I had done and what previous technicians had done. Then he listened. He then worked on the unit and did everything he could to duplicate the problem. This problem Has been illusion. Even though he duplicated and reset switches, he still ordered replacement parts and told me He would be back to replace them because they were obviously intermittent and would probably fail again. And yes, the system operated as it should for 12-14 hours, then stopped heating again. I'm quite sure with the parts changed now that it will no longer fail intermittently. He also communicated with me at each step of the was and told me what to expect. I highly recommend him for any difficult problem to troubleshoot.
Andrew W, San Antonio, TX
Amazing!
Mohammed managed to get my heater working and was quick and efficient! Would 1000% recommend
Monica M, Round Rock, TX
Repair
Brian was great he came did his job fast and left with no problems
Shawn O, Redford, MI
Professional and very knowledgeable
Corin N was very knowledgeable about my heat pump and took the time to explain what was wrong and how it operates. He knew exactly what was wrong when he got there within 30 seconds of opening the unit which was incredibly impressive. Glad it was a simple fix and would highly recommend his services to anyone. Thank you Corin N for your professionalism and impressive service!!
Scott J, North Chesterfield, VA
Sears tech
Mr. Willie R is knowledgeable, honest, and courteous. Would recommend Sears techs for appliance services.
Connie M, Spring Lake, NC
Got oil boiler running again!
John got my oil boiler/heating system working again, even though Sears sent him out in error since he normally only works on gas furnaces. I am very grateful to him!
Marcella D, Colts Neck, NJ
Give me a heat
The tec that came was very helpful and courtesy put his shoe covers on his boots and got too work to fix the problem. After he was done he gave me more information on how too keep my heater working properly. He was Great.
Lester A, Hammond, IN
Satisfaction 100%
My husband dealt with the tech so I didn't have any experience with him, but I can say my heat is up and running and for that, I'm grateful!!
Pamela C, Chicago, IL
The best!
Robert was so thoughtful, professional, respectful and friendly. I am so happy with my heating system now. Thank you Robert; you're the best!!
Jacqueline W, Pinson, AL
