HVAC Repair Reviews
Showing most recent reviews from verified customers of Sears Home Services
Excellent Service
Mr. Brian is the technician who services my boiler gas furnace every year. He is always on time and very professional. He is patient and doesn't mind answering questions regarding my boiler. He is very knowledgeable. Sears this is one technician your company should really keep.
Mari T, Detroit, MI
Maintenance call
Had a window of 8-5, arrived early morning, performed service quickly. All went well
Edward E, Severn, MD
John was great
John was friendly, efficient and knowledgeable. He certainly is an asset to Sears Repair Program.
Althea P, Keyport, NJ
Furnace Checkout for Winter
Kylen did what he was supposed to - make sure our furnace is ready for winter. The appointment notification process is flawed. You kept asking me to confirm my appointments on texts to my mobile by pressing a non-existent "1" on the message. You can't do that unless the text message is formatted for it, and these weren't.
Lee, South East
Nonr
He was pleasant and professional None
Doreen W, Valley Stream, NY
Sears Home Services
Pleasant. respectful, thorough, knowledgeable, carful of property wariness protective footwear. Thank you 🙏 for your service.
Doris M, Pineville, NC
Good
Great service timely and great knowledge informative honest and detailed
James I, Atwater, CA
Furnace maintenance
Friendly. Thorough with his job. Patient when asked repeatedly. He's an asset in your business.
Marissa S, Missouri City, TX
Ronald J
Showed up on time, very pleasant and explained to us how everything worked….very knowledgeable.
Elroy H, Lincoln, CA
Great service
I think John did a great job. He is an expert and was very patient and able to detect the problem in first few minutes only. He was flexible and he made sure to come back again with the new parts and fixed the problem to its root. And on top of that he did provide good advise as well towards effective maintenance and power saving. I am completely satisfied by his professionalism and the work he did to our HVAC system.
Sha H, Newark, DE