Goodman Repair Reviews
Showing most recent reviews from verified customers of Sears Home Services
Perfect Service
Our technician, Brian, was punctual, pleasant, courteous and efficient. He instinctly knew exactly what the problem was and proceeded to fix it. We are so thankful that Brian was our washer fixer guy today and highly recommend the services.
Debra G and Alan W, Virginia Bch, VA
Dishwasher repair
After checking no issue found. Re-assembled and completed the job.
Brian S, Hastings, MN
Parts
Benjamin was the tech that came out to help with my dishwasher he was very helpful and knowledgeable. I would refer anyone to company I had a great experience and I was very happy with my services.
Brittiney R, Erie, PA
Good Job
Eric made a thorough exam and gave a clear explanation of the issue.
Lawrence M, Des Moines, IA
Great Service
Scott came promptly and quickly identified the issue, fixed it, and gave us tips on how to avoid recurrence of the problem.
Michelle L, Sharon, MA
Outstanding Service
David was very personable, knowledgeable and professional. I was very impressed. Thank you!
Meribeth R, Bloomfield Hills, MI
Great Job!
Repaired, Tested & Ran, Good to Go. Tom t
Thomas T, Hamburg, NY
Excellent service
Robert was great
Tanya M, Calverton, NY
Thanks Greg
Diagnosed the problem and gave us good tips for future use, brands etc. on replacement options. But could not order the Bosch parts to fix through your system. Appointment scheduling was misleading, had me enter model/serial so Sears could confirm they could service it, but it turns out this brand/appliance is not supported by your parts systems. Also scheduling tried to upsell me warranty services for this and other appliances when it turns out Sears couldn't even work on this one. Greg was great. Improvements: check model first to save wasted service calls skip the warranty upsell until later, if at all
Charles S, Spokane, WA
excellent service
Nelzon was excellent and very helpful, despite not being able to fix the problem because the broken part was out of production.
Nicola P, Glencoe, IL
