Carrier Repair Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.7/5 (1,305 reviews)
Technician
October 02, 2023
Overall rating

Respectful, has a pleasant smile polite 😊 Great customer service!!!!! Would recommend services to other potential customers

Sharon C, Cincinnati, OH

Sears hone services
October 02, 2023
Overall rating

Ronald was courteous in his approach and appearance coming to my home. He was very knowledgeable about what needed to be repaired and had it done in no time.

Veron H, Baltimore, MD

informed and prepared
October 02, 2023
Overall rating

the service call was flawless and scheduled as informed via text

Jonathan F, Austin, TX

Furnance
October 01, 2023
Overall rating

He did a great job and very professional as he worked.

Jackie M, Cardington, OH

Annual Furnace check-up
September 30, 2023
Overall rating

Anthony was very professional and friendly when preforming service on the furnaces in my home.

John S, S Barrington, IL

James
September 30, 2023
Overall rating

Great

Florence M, Tarentum, PA

GREAT SERVICE
September 30, 2023
Overall rating

Romany was very thorough with the Central A/C and Central Heat maintenance checkup. He answered all my questions in a professional manner and was very friendly.

Russell F, North Merrick, NY

Revisits Schedule needs improvement
September 29, 2023
Overall rating

The Technician Corin was great. He fixed my issue & explain it in detail what was done. There are two things I did not like with Sears. I was a revisit and I was the last stop at the end of the day. All revisits should be first and any new appointments come after that. I think it is unfair to make a revisit wait all day for the repair. I also don't like how you can't contact someone if you have a question about your appointment. You have to go through the automated system which takes you thru a lot just to try to speak with someone. They really only want to speak with those who are making new appointments or purchasing something. This needs to be approved because sometimes you want to speak with a person and that is not easily done.

Rosezell A, Richmond, VA

Furnace check
September 29, 2023
Overall rating

Gary was polite, efficient and hospitable. He was on time and a fine technician.

Susan A, San Jose, CA

Great Service
September 29, 2023
Overall rating

Technician was on time. Communicated his arrival time. Explained the issue.

Edward T, Murfreesboro, TN

Average Rating: 4.7/5 (1305 reviews)

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