Carrier Repair Reviews
Showing most recent reviews from verified customers of Sears Home Services
AC unit
Very professional and explained in depth about the existing problem.
Tejal S, San Ramon, CA
Awesome
Donald is awesome. He is always respectful and explains what the issue is and how he will fix it.
Romishe E, Laud Lakes, FL
Cesar is THE BEST Sears Technician I've EVER Had!
Cesar was terrific. He was on time (even a bit early). He was friendly and taught me a lot about my furnace. I felt comforted by the fact that the air quality from my furnace was excellent despite my furnace's 30+ age. He helped me figure out what filter to buy AND showed me how to install it when I receive it. I hope Cesar is my tech for next year's service. I plan to make this an annual thing.
Tiffany B, Manhattan Bch, CA
Awesome experience
Wade was very friendly and professional. He did not rush and he took the time to explain everything to me. And he also answered all my questions and addressed all my concerns. If I ever need service in the future, please send me Wade. Wade was above and beyond my expectations. Thanks for and awesome experience.
Anthony, B, Baytown, TX
Service on furnace
Technician was great and polite and very knowledgeable thank you Sear's
Brenda A, Dayton, OH
Amazing Tech
He went way above and beyond anything expected!!! However, before he gave me his personal number, it's impossible to talk to anyone at sears who knows anything!
Michelle B, Phoenix, AZ
Awesome Tech!
Anytime I can highlight someone's service, I take advantage of it! James was extremely knowledgeable, pleasant personality and customer friendly! Thank you for allowing him to service us! It was a delight talking with him about my AC system! Keep up the good work James!!
Aubrey G, Jacksonville, FL
Biannual maintenance
Routine biannual maintenance check done. Filters replaced by technician as well. Friendly and informative.
Paul B, Woodbridge, VA
Gary was Professional and Experienced
I was impressed with how well the scheduling system prompted me when Gary was on his way. He arrived just as the system alerted me. He came to the door with full information on his Company identity and completed the work in a timely manner. Made a suggestion for a repair part ready to be replaced. Extremely patient and professional
Arthur N, Redwood City, CA
Technician and service
The technician was pleasant, timely and very efficient and knowledgeable at doing his job.
Janice M, Riverdale, GA
