100 Huntington Mall Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Stove repair
Tech was nice and very knowledgeable and on time very polite and considerate explaining all options. Will use this service again if needed.
Christina S, Prestonsburg, KY
Very helpful, great advice
Unfortunately, my washer could not be repaired. But Greg was very kind and gave me a lot of information.
Carlos B, Ashland, KY
Repair on dishwasher
Had a small water leak. Found the leak and decided to call for an expert repair. Gregg was assigned and he revealed what I had thought. Water inlet valve needed to be replaced. The part was ordered, but at twice what I could purchase from Sears' parts website. Gregg came did a nice job replacing the water inlet valve, tested the connects and was very polite and professional. I appreciate the repair he made.
Michael K, Louisa, KY
Nice Experience
Gregg was quite late on the appointment, but that may not have been his fault. He fixed the problem. He spent a good deal of time finding the problem while checking out all the possibilities. He was very knowledgeable and found out what had happened. Gregg was very polite and friendly which made everything pleasant. I hope to have him again if I ever need service in the future.
Beverly M, Huntington, WV
Warm professional knowledgeable service technician
Gregg was very respectful, skilled, and knowledgeable. I felt I could trust him and even though he had to give me some bad news about my washer, the whole experience with him was outstanding.
David, Wellington, KY
Dryer repair
Gregg was very professional and his quality of work was excellent. This is the 2nd time he was at our residence for a repair and was very pleased both times
David C, Ashland, KY
Wonderful help from Anthony!
Would highly recommend using Anthony for service calls. He was great, knowledgeable, and speedy.
Jonathan K, Banner, KY
Very knowledgeable
Spencer is very knowledgeable about my freezer and explained everything in plain English and in detail. He's also a very personable guy. Will ask for him if i ever need service again!
Cheryl R, Milton, WV
Spencer is the best
You have/had 2 service technicians Spencer and AJ Spencer was just at my house and as always did a fantastic job and he goes above and beyond the duty he has to make sure everything is right. AJ who i understand has quit in last week, was my service tech for my washer and dryer he as well was outstanding everytime. Sears services have driven away several technicians and now my washer service that was scheduled for Dec 31 is most likely canceled my parts are at my house but no tech to install them. You have great technicians but are mismanaged by sears or whoever runs it now. You guys suck, there is no customer service when calling and that is making me leave as a customer. Spencer and AJ were Awesome, BUT you guys SUCK!!
Joe B, Ashland, KY
My repair time
Spencer G did a really good job at installing a new compressor and all that goes with it into my refrigerator freezer. In the beginning, he diagnosed the problem right away and gave me some pointers about what to do during the waiting time. He explained things very well, and when installing the new compressor, he was efficient and very knowledgeable.
Beverly M, Huntington, WV
