53 W Towne Mall C Reviews
Showing most recent reviews from verified customers of Sears Home Services
Sears Home Setvices.
Michael was very professional and explained everything he did. He assured questions about the issue and did what he could to resolve it.
Daniel L, Loganville, WI
Owner
Per my wife very professional and courteous prompt knowledgeable. Sympathetic for our issues
Borys K, Baraboo, WI
Great service
John was extremely knowledgeable and friendly. He showed up on time and quickly handled the repair.
Donald T, Monroe, WI
Washer and dryer service
Prompt, friendly, and thorough service technician. Explained everything he was doing and what he recommended. Excellent!
E, Madison, WI
Dryer repair
He did not give up . He figured out the issue which was quite a mystery ! Good job!
Lisa W, Brooklyn, WI
A/C service
Anthony is a very professional air conditioning technician. Trustworthy, to the point and efficient.
Janis R, Madison, WI
Good job Anthony!
He was on time and very efficient. We are pleased with the service.
Jack B, Oregon, WI
Technician Was Great. But Worst Customer Service Ever
I initially set this appointment up for a Saturday. I received a call that morning telling me I had to reschedule. I got a new appointment for the following Wednesday, but no one showed up and I got not explanation. It was impossible to speak to a human being who knew what had happened—all I could do was reschedule again. A technician came for the rescheduled appointment and was great, but I will not renew my home warranty and I advise anyone else looking for a home warranty to look elsewhere, unless you enjoy interacting with automated systems that have limited choices and won't let you speak to a real person.
PG, Madison, WI
Dishwasher problem
Alpohonse was very efficient and responsive to all my questions. He stuck around until he was sure he had done all he could.
Simon A, Madison, WI
Pleased
Helpful and knew what he was doing. All is fixed now
Robert C, La Valle, WI
