53 W Towne Mall C Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.9/5 (125 reviews)
Replace GE Dryer switch
February 04, 2025
Overall rating

Dino, listened to our issue and replaced the dryer switch. Very pleasant and experienced technician. Everything is working as it should.

Marcia C, Belleville, WI

Great knowledge and service!
February 03, 2025
Overall rating

John provided quick and knowledgeable service while repairing my dryer. Communication, appointment times, and overall experience was fantastic!

Lynzee M, Mount Horeb, WI

Pro Form Treadmill
January 28, 2025
Overall rating

Randy was very good. Was kept informed when he would be here and called when he was close. Great service. Very knowledgeable. What I don't like is that my contract couldn't be renewed on my treadmill. They are discontinuing the coverage when my contract ended with no notice. If I wouldn't have called to have someone check out my treadmill before contract expired I wouldn't have known at all. Very upset about that. I have had coverage on my treadmill for yrs. Thank goodness it's in great shape yet but not happy the way they are treating us.

Linda, Baraboo, WI

Ice maker
January 17, 2025
Overall rating

Michael did a great job he knows his work a nice person to talk to l would like to give him five stars

Arthur B, Mauston, WI

Great service!!!
January 11, 2025
Overall rating

the technician was on time and very professional. He was fast and the refrigerator was working in 45 minutes. thank you Sears

Mark V, Spring Green, WI

Great experience
January 02, 2025
Overall rating

John was pleasant, timely, personable, knowledgeable, and effective. Job well done:) Thank you!

Tracie S, Reedsburg, WI

A wonderful quick and professional job!
December 31, 2024
Overall rating

John was a pleasure. He knew exactly what to do to fix three long-standing issues with my ancient oven. Now, it's almost good as new! I would have him back in a heartbeat.

Deborah L, Madison, WI

Washer/Dryer Service
December 30, 2024
Overall rating

Technician was prompt, very knowledgeable, professional, proactive. I highly recommend.

Derek J, Verona, WI

John technician
December 24, 2024
Overall rating

Was prompt and very knowledgeable! Would recommend him to others.

Linda S, Verona, WI

Knowledgeable and friendly technician
December 23, 2024
Overall rating

This is the second time that John has been out to look at my aging appliances. The first was about a year ago when the dryer was acting up, and most recently it was for the 19 yr old washer. He is able to diagnose the dryer's problem and fix it efficiently. Unfortunately, he had to break the new of the ultimate demise of my washer, but delivered the news compassionately!

Marjorie D, Madison, WI

Average Rating: 4.9/5 (125 reviews)