2500 Milton Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Ardith T
It took longer than I expected to get an appointment, but the parts were quickly sent to my home and the technician was excellent! He didn't waste waste time and it was obvious he was well trained for the job.
Customer service response - Thank you for your review, Ardith! We're happy to hear that despite the wait, the parts arrived quickly and our technician provided excellent service.
Sears Home Services on January 12, 2025
Amy P
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on January 09, 2025
Bonnie M
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on January 02, 2025
Kristi H
Advised what was wrong and what to do when it happens again. Very informative.
Customer service response - Thank you for your review, Kristi! We're happy to hear that our team provided informative advice on your issue.
Sears Home Services on December 25, 2024
Barbara R
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on December 19, 2024
Rebecca P
Very nice and professional technicians. I appreciated them coming out at the end of the day in the cold and getting our oven up and running again.
Customer service response - Thank you for your kind words, Rebecca! We're delighted to hear our technicians were able to help get your oven running again, even in the cold.
Sears Home Services on December 05, 2024
Gretchen C
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on December 01, 2024
Cory F
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on November 27, 2024
Eric D
Shane was friendly, professional, and communicative. Note that there does seem to be kinks with Sears’ automated messaging system, though. I was repeatedly asked to confirm my appointment via text reply, but it never seemed to be acknowledged.
Customer service response - Thank you for your feedback, Eric! We're glad to hear Shane provided excellent service, and we apologize for the issues with our automated messaging system.
Sears Home Services on November 27, 2024
Laura G
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on November 26, 2024
