115 S Moorland Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
LRMach7
Good & fast service!
Customer service response - Thank you for your positive feedback! We're delighted to hear you were satisfied with our quick and efficient service.
Sears Home Services on September 16, 2024
Lisa Stomma
Rubin was friendly, explained things well and completed the job. I would definitely recommend him to others. That said, my appointment was scheduled yesterday. The time of my appointment kept getting changed to be later and later. After many, many arrival time updates, ultimately, my appointment was rescheduled by Sears for the following day (today). This was very frustrating as I took the afternoon off of work to be here yesterday and had a 1-5pm window. It was after 7pm when I received the message that nobody would be coming to the house and that I needed to take a second afternoon off of work to accommodate Sears. Very inconvenient and immensely frustrating. Rubin, was not the original technician scheduled yesterday and in no way would he have been responsible for constant change updates. Again, Rubin was wonderful. Very professional and knowledgeable.
Customer service response - Thank you for your feedback, Lisa. We're thrilled to hear Rubin provided excellent service, but we apologize for the inconvenience caused by the scheduling issues and appreciate your patience.
Sears Home Services on September 05, 2024
Lasonia Mcfadden
Everything was great
Customer service response - Thank you for the 5-star rating, Lasonia! We're thrilled to hear everything was great with your experience.
Sears Home Services on September 03, 2024
julie stanhope
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on September 02, 2024
Virgie Sims
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on August 26, 2024
Vicki Topel
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on August 19, 2024
Donald Brandt
Customer service response - Thank you so much for the 5-star rating, Donald! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on August 01, 2024
Elise Garrett
I did not leave a review. I hate Sears and Cinch. You guys a complete joke. You've BS'd me for the past 3 years regarding my fridge.
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on July 24, 2024
Marcus
Customer service response - Thank you so much for the fantastic 5-star rating, Marcus! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on July 22, 2024
Mary Schmidt
Rick has been very pleasant both times he was here. Works quickly and is very professional and thorough.
Customer service response - Thank you for acknowledging Rick's professionalism and efficiency. We're delighted he provided you with excellent service.
Sears Home Services on July 20, 2024
