1645 N Spring St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Anthony C
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on September 05, 2024
Julie W
John has been doing our Sears appliances for years. Awesome technician. Awesome trainer. Always a pleasure.
Customer service response - Thank you for the glowing review and for trusting John with your Sears appliances over the years. It's always a pleasure to serve you!
Sears Home Services on August 12, 2024
Todd M
Quick repair and well done
Customer service response - Thank you for your positive feedback on our quick and efficient repair service. We're thrilled we could meet your expectations!
Sears Home Services on August 11, 2024
Anna C
Super friendly & knew his work! I followed his progress all day because I was #8 & each stop went by quickly. Same thing when he got here! All fixed!
Customer service response - Thank you for your wonderful review and for highlighting our efficiency and friendliness. We're thrilled to have met your expectations!
Sears Home Services on June 27, 2024
de V
I thought the Dishwasher was okay. However, the Door still does not stay closed. I ran a cycle, It worked for a while (about 30 min) - then the door opened during the cycle - causing the washer to stop mid cycle causing the Beeping alarm to go off. I'll need to make another repair appointment Getting very frustrated. Follow-up: John was excellent at explaining the problem(s). Although the problem was beyond repair, I feel comfortable with the advise John suggested. Thanks again John.
Customer service response - A big thank you, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 26, 2024
Susan M
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on June 20, 2024
Julie W
We have almost always gotten John for the technician but Maksym did a great job.
Customer service response - Thank you for sharing your positive experience with Maksym. We're pleased to hear he met your expectations, just as John has in the past.
Sears Home Services on June 05, 2024
DR P
One of the best technicians I have ever had perform service!
Customer service response - Thank you for your kind words and for recognizing the quality of our technicians. We're thrilled to have provided you with such satisfactory service!
Sears Home Services on May 28, 2024
Deforest C
Excellent service! John was knowledgeable, quick and honest about the repairs vs buying a new commercial dryer. Would recommend!!
Customer service response - Thank you for taking the time to leave a review! We're glad to hear that John provided you with excellent service, was knowledgeable, and helped with your decision-making process. We appreciate your recommendation!
Sears Home Services on February 13, 2024
John F
Logan was great. He completed the washer maintenance procedure and explained it to me as he did it, which was very much appreciated. BUT my dryer needed a new heating coil and the scheduler on the phone said Logan would bring it and fix the dryer today, but that was wrong. The part was shipped so I had to wait another week to get the dryer fixed. Logan came back again and fixed it nicely.
Customer service response - Thank you for your feedback, John. We apologize for the miscommunication regarding the dryer part, and appreciate your patience as we work to resolve this issue.
Sears Home Services on October 06, 2024