4301 W Wisconsin Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Refrigerator
He was honest with me and said we did not need to use new parts that were ordered unless we wanted to
Michael B, Oshkosh, WI
Washer repair
Alex was very polite, informative and knowledgeable. He fully explained our problem with the washing machine and then gave us much appreciated advice on our next step. He called us before arriving and was timely. Thanks a bunch Alex.
Jonathan K, Appleton, WI
Truly a professional
This young man was very Knowledgeable, He is a very pleasant young man. He answered all my questions And he explained everything thoroughly. I could see where he is an asset to the company.
Julie S, Appleton, WI
Great service
Friendly and professional
Dana M, Wisc Rapids, WI
Excellent service
Ronald arrived on time, diagnosed the problem, told me how much it would cost, and did the repair in a timely fashion. He was courteous and friendly.
Catherine M, Weyauwega, WI
Very professional
He was very professional and did the repair in a timely manner when here, and communicated clearly. They even had shoe covers, which was appreciated.
Amanda W, Plover, WI
Excellent serviceman
Confirmation process needs work. Otherwise excellent experience. Too many confirmation texts stating I did not confirm when I had.
Susan K, Appleton, WI
Wash machine repair
Promp courteous knowledgeable . A pleasure to have a wonderful person fix our machine
Gregg L, Oshkosh, WI
Best Service Tech
We have never had a better service tech. He went above and beyond in helping us understand our oven and answering every question that we had. He arrived on time, worked fast, and cleaned up any mess. What more could you ask for.
Don E, Wautoma, WI
Appliance yearly check
Alex did an awesome job. I do have a complaint on getting the refund due me on removing washer/dryer from warranty. One rep told me I'd have to call back the following week and then I' d get a check issued to me. That didn't make sense, but I called back. I was told I couldn't have a check issued the refund would have to go back on the credit card it was originally used. I explained that card is no longer in existence as I'd been hacked and canceled the card. The rep kept telling me that was the only way I could get my refund. She just would not listen. She even told me to call my bank to get the old card number. How stupid! The card is DEAD! I finally got mad and told her to keep the money and that she sucked. Not my way of dealing with issues, but I got pushed to the limit. The technical who came to check my appliances was great. He did an awesome job and explained everything as he checked them.
Larry Workowski, Ripon, WI
