1321 N Columbia Center Blvd Ste 455 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Jackie
Matthew was very polite and professional. He was quick and explained what was wrong with the range, ordered the part and fixed it quickly.
Jackie R, Pendleton, OR
Excellent
Very good, fixed the issue, professional Work. Would want him back again
Linda W, Pasco, WA
Very knowledgeable and helpful
Mathew was very helpful, commutative, and shared knowledge. He was on time.
Carol G, Elgin, OR
Technician Dustin
Dustin is very knowledgeable about the appliance, professional and on time for the appointment.
Kim N, West Richland, WA
Dishwasher
Very nice and very quick. Had it done very fast.
Deborah K, Weston, OR
Very Professional
Very Professional technician who was able to explain our issues and fix quickly.
Dean S, Prosser, WA
Repair
Technician (Joel) was very polite and professional. He was knowledgable and the repair was quick.
Alice G, Benton City, WA
he did it
he did the job, i have no complaints at all
Frank L, Moses Lake, WA
After three tries, Joel finally finds a resolution?
A technician and a "newbie" came out in April and thought the drain from my freezer was clogged so they cleaned it and defrosted the freezer. In the process of cleaning out the ice, they might have also thrown out a small metal piece. I noticed it when throwing out the ice and water after they left but figured it was something inconsequential that they broke off when removing the back wall of the freezer compartment. Sure enough, less than a month later, the same problem reoccurred. When the next technician came, he thought the issue was lack of a seal and a cracked air tower. So, new parts were ordered. Joel then came to install them but noticed the real issue was a missing piece of metal that sits in the drain so that water does not drip into the refrigerator and mess with the balance of the temperature in the two compartments. If this winds up being the real solution, which I'll know in a few days or so, then I will ask Sears Home Services for reimbursement on the parts cost, and the second diagnostic charge, at a minimum!
Sharon Gittleman, Pasco, WA
Wash machine
Matt is always very nice and gets the job done
Michael P, Waitsburg, WA
