1999 Memorial Dr - Ste 2 Reviews
Showing most recent reviews from verified customers of Sears Home Services
lynda garcia ogrady
My repair man was pleasant and knowledgeable; however, this is my last time using Sears which does not even have a central office. It was Hell for me to finally work my way through the many options to reach a live person. I spent over an hour and one half to finally talk with someone who was not even assigned to customer service (there is none.) I am 81, and was disgusted. From now on, I will engage another entity to service my appliances; I am so done with Sears.
Customer service response - Thank you for acknowledging the repairman's efforts. We apologize for the difficulties you faced in reaching us and appreciate your feedback as it helps us improve our service.
Sears Home Services on September 21, 2024
Stephanie Johnson
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on September 19, 2024
Ed Rajsteter
Bob was very professional and very helpful and efficient and friendly
Customer service response - Thank you for your positive feedback about Bob's professionalism and friendliness. We're delighted to hear you had a great experience with our service!
Sears Home Services on August 21, 2024
Molly McFaun
Very professional and very friendly.
Customer service response - Thank you for your positive feedback! We're delighted to hear that you found our service professional and friendly.
Sears Home Services on August 21, 2024
Dave Wendt
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on August 13, 2024
Bill Hoblit
Scott provided quick troubleshooting, scheduled parts order, and installed quickly on the return trip. He's a friendly guy and showed up when he said he would, despite our flooded neighborhood. Glad to have him!
Customer service response - Thank Le for recognizing Scott's dedication and effort, even under challenging conditions. We're thrilled to hear about your positive experience with our service.
Sears Home Services on July 15, 2024
damian deforge
A+++. Knowledgeable and pleasant. Fixed when others failed multiple times. He needs a raise!!
Customer service response - Thank you for the glowing review! We're thrilled we could fix the problem when others couldn't, and we'll be sure to pass along your kind words.
Sears Home Services on July 11, 2024
j p
Customer service response - A big thank you, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on July 12, 2024
Alex Aldrich
Showed up within 48 hours. Had the problem fixed in 90 minutes
Customer service response - Thank you for your positive feedback about our timely and efficient service. We're glad we could resolve your issue quickly.
Sears Home Services on June 21, 2024
Buffy Simply B Vermont
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on June 10, 2024
