100 Spotsylvania Mall Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 3.9/5 (152 reviews)

Dottie B

May 08, 2025

Today I received the best service from a young man named Daniel. He succeeded to remove and replace a part on my washing machine that no one else could.

Source: Google

Customer service response - Thank you, Dottie, for your 5-star review! We're glad to hear Daniel provided excellent service and successfully replaced the part on your washing machine.

Sears Home Services on May 08, 2025

Jane H

May 06, 2025

Darrell was very patient in describing the issue to this senior citizen. When he realized I was having difficulty understanding what all needed to be done, Darrell took the time to call my daughter and explain the situation and how to fix the problem. Thank you!!

Source: Google

Customer service response - Thank you, Jane, for your 5-star review! We're glad to hear Darrell was patient and took the time to ensure you and your daughter understood the situation.

Sears Home Services on May 05, 2025

Kim H

May 05, 2025

Very friendly and knows what he's doing. Recommend him to everyone.

Source: Google

Customer service response - Thank you, Kim, for your 5-star review! We're glad to hear our technician was friendly and knowledgeable.

Sears Home Services on May 05, 2025

Catherine S

May 04, 2025
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on May 04, 2025

Gina G

April 28, 2025

I appreciate the honesty of the technician (Wallie) who was sent out. He was very knowledgeable and thorough concerning our equipment (stovetop and oven). Thank you Sears for being trustworthy!

Source: Google

Customer service response - Thank you, Gina, for your 5-star review! We're glad to hear Wallie was honest, knowledgeable, and thorough with your stovetop and oven.

Sears Home Services on April 28, 2025

Janelle S

April 27, 2025

The technician came out, explained why my plastic items were not drying, and recommended using a rinse aid. He showed me where my filter was, and that was it. Quick in and out.

Source: Google

Customer service response - Thank you, Janelle, for your 5-star review! We're glad to hear our technician provided helpful advice and efficient service.

Sears Home Services on April 27, 2025

Jacinta T

April 24, 2025
Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on April 23, 2025

anthony B

April 17, 2025

Very professional and explained the repair process so we understood what was going on.

Source: Google

Customer service response - Thank you, Anthony, for your 5-star review! We're glad to hear our technician was professional and explained the repair process clearly.

Sears Home Services on April 17, 2025

Lori P

April 17, 2025
Source: Google

Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on April 17, 2025

James B

April 16, 2025
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on April 16, 2025

Average Rating: 3.9/5 (152 reviews)