100 Spotsylvania Mall Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 3.9/5 (143 reviews)

grace marshall

January 26, 2025
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on January 26, 2025

Jesse Peet

January 21, 2025

William B was super nice and professional.

Source: Google

Customer service response - Thank you, Jesse, for your 5-star review! We're glad to hear that William B was nice and professional.

Sears Home Services on January 21, 2025

Kevin Todd

January 14, 2025

The technician that showed up gets 5 stars. However, the scheduling and contact procedures or lack thereof...gets 1 star. Totally disappointed that my previous repair appointment back in December was canceled last minute, and I had to wait another month before my dryer got fixed. Beyond frustrated!!!!

Source: Google

Customer service response - Thank you, Kevin, for your feedback. We're glad to hear you were pleased with the technician, and we apologize for the scheduling issues and frustration you experienced.

Sears Home Services on January 14, 2025

Laura Stitt

January 02, 2025

Kevin was super nice. Great customer service!!

Source: Google

Customer service response - Thank you, Laura, for your 5-star review! We're glad to hear Kevin provided great customer service.

Sears Home Services on January 02, 2025

David Thaler

January 01, 2025

Excellent customer service. Arrived on time and fixed my dryer.

Source: Google

Customer service response - Thank you, David, for your 5-star review! We're glad to hear you were pleased with our excellent customer service and timely repair of your dryer.

Sears Home Services on January 01, 2025

Peter Colon

December 19, 2024
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on December 19, 2024

William Anderson

December 16, 2024
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on December 16, 2024

CHARLES SOLLOHUB

December 07, 2024

provided professional services wanted in a pleasant personable manner.... keep him on our service requests every time

Source: Google

Customer service response - Thank you, Charles, for your 5-star review! We're glad to hear you were pleased with the professional and personable service, and we look forward to assisting you again.

Sears Home Services on December 08, 2024

P Boyette

December 03, 2024

The technician, Kevin, was friendly and very competent.

Source: Google

Customer service response - Thank you for your 5-star review! We're glad to hear that our technician was friendly and competent.

Sears Home Services on December 03, 2024

Drew DeBlass

December 03, 2024

Showed up on time and knew what he was doing. Very pleased.

Source: Google

Customer service response - Thank you, Drew, for your 5-star review! We're glad to hear that our technician was punctual and knowledgeable.

Sears Home Services on December 03, 2024

Average Rating: 3.9/5 (143 reviews)