100 Spotsylvania Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Rory R
Technician was very knowledgeable and informative. Very personable.
Customer service response - Thank you, Rory, for your 5-star review! We're glad to hear our technician was knowledgeable, informative, and personable.
Sears Home Services on April 13, 2025
Tony J
I appreciate Marvin customer service and attention to detail.
Customer service response - Thank you, Tony, for your 5-star review! We're glad to hear Marvin provided excellent customer service and attention to detail.
Sears Home Services on April 02, 2025
Sue L
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on March 30, 2025
Kelly J
Our technician did an excellent job of explaining and fixing the issue. He was easy to understand, courteous and knowledgeable… thank you
Customer service response - Thank you, Kelly, for your 5-star review! We're glad to hear our technician was courteous, knowledgeable, and provided excellent service.
Sears Home Services on March 30, 2025
Dana M
William The service tech was fantastic! However, scheduling service through Sears was horrible, it was so bad I was having chest pains. It took five days to get it straightened out. I could say a lot more but the bottom line was the way they have You schedule service is one of the worst experiences in my life! This needs to be restructured
Customer service response - Thank you, Dana, for your feedback. We're glad to hear William provided great service, and we apologize for the scheduling difficulties you experienced.
Sears Home Services on March 27, 2025
Tami T
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on March 17, 2025
Alice M
Knowledgeable, fwwriendly, neat.
Customer service response - Thank you, Alice, for your 5-star review! We're glad to hear our technician was knowledgeable, friendly, and neat.
Sears Home Services on March 04, 2025
Amber D
He knew exactly what the issue was!!!
Customer service response - Thank you, Amber, for your 5-star review! We're glad to hear our technician quickly identified the issue.
Sears Home Services on February 17, 2025
Pat C
Customer service response - Hi Pat, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on February 13, 2025
Tempia T
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on January 26, 2025
