100 Spotsylvania Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
grace marshall
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on January 26, 2025
Jesse Peet
William B was super nice and professional.
Customer service response - Thank you, Jesse, for your 5-star review! We're glad to hear that William B was nice and professional.
Sears Home Services on January 21, 2025
Kevin Todd
The technician that showed up gets 5 stars. However, the scheduling and contact procedures or lack thereof...gets 1 star. Totally disappointed that my previous repair appointment back in December was canceled last minute, and I had to wait another month before my dryer got fixed. Beyond frustrated!!!!
Customer service response - Thank you, Kevin, for your feedback. We're glad to hear you were pleased with the technician, and we apologize for the scheduling issues and frustration you experienced.
Sears Home Services on January 14, 2025
Laura Stitt
Kevin was super nice. Great customer service!!
Customer service response - Thank you, Laura, for your 5-star review! We're glad to hear Kevin provided great customer service.
Sears Home Services on January 02, 2025
David Thaler
Excellent customer service. Arrived on time and fixed my dryer.
Customer service response - Thank you, David, for your 5-star review! We're glad to hear you were pleased with our excellent customer service and timely repair of your dryer.
Sears Home Services on January 01, 2025
Peter Colon
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on December 19, 2024
William Anderson
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on December 16, 2024
CHARLES SOLLOHUB
provided professional services wanted in a pleasant personable manner.... keep him on our service requests every time
Customer service response - Thank you, Charles, for your 5-star review! We're glad to hear you were pleased with the professional and personable service, and we look forward to assisting you again.
Sears Home Services on December 08, 2024
P Boyette
The technician, Kevin, was friendly and very competent.
Customer service response - Thank you for your 5-star review! We're glad to hear that our technician was friendly and competent.
Sears Home Services on December 03, 2024
Drew DeBlass
Showed up on time and knew what he was doing. Very pleased.
Customer service response - Thank you, Drew, for your 5-star review! We're glad to hear that our technician was punctual and knowledgeable.
Sears Home Services on December 03, 2024