1401 Greenbrier Parkway Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.4/5 (285 reviews)

Thomas B

August 26, 2024

Tech was great but company change appt different times and took to long to get it fix.

Source: Google

Customer service response - Thank you for your feedback, Thomas. We're glad to hear the tech was great, but we apologize for the scheduling issues and delays you experienced.

Sears Home Services on August 26, 2024

Neil B

August 21, 2024

Second appliance repair by Sears through my Choice warranty program. ALWAYS get prompt and reliable service!

Source: Google

Customer service response - Thank you for your continued trust in our service, Neil! We're thrilled to hear that our prompt and reliable service has consistently met your expectations.

Sears Home Services on August 21, 2024

Barbara B

August 20, 2024

He informed me of everything he was doing and he was just excellent.

Source: Google

Customer service response - Thank you for your feedback! We're delighted to hear that our technician kept you informed and provided excellent service.

Sears Home Services on August 20, 2024

Janis S

August 20, 2024

Ronnie was exceptional, professional and I would definitely hire him again!!!

Source: Google

Customer service response - Thank you for your wonderful feedback! We're delighted to hear that Ronnie provided exceptional service and professionalism.

Sears Home Services on August 20, 2024

Liz C

August 19, 2024
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on August 19, 2024

Jan W

August 18, 2024

Prompt and accurate job done

Source: Google

Customer service response - Thank you for your positive feedback! We're glad to hear you were satisfied with our prompt and accurate service.

Sears Home Services on August 18, 2024

Jamika

August 15, 2024
Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on August 15, 2024

CeCe T

August 14, 2024

Technician was professional and extremely polite. Fixed my dryer the same day he came out.

Source: Google

Customer service response - Thank you for sharing your positive experience with our technician's professionalism and swift service in repairing your dryer. We appreciate your feedback and are glad to have met your expectations.

Sears Home Services on August 14, 2024

Jaleesa S

August 14, 2024

technician full listened to us describe problem and did digging around to find true problem. because as everyone knows, appliances always act right when you call home warranty on them.

Source: Google

Customer service response - Thank you for acknowledging our technician's dedication to understanding and resolving the issue with your appliance. We're glad we could help where others might not!

Sears Home Services on August 14, 2024

Linda N

August 13, 2024

Sears repairman cleaned/repaired refrigerator. If I could give him 20 stars, I would! He did a very in-depth cleaning. He was knowledgeable of equipment, fast and thorough. Very pleased.

Source: Google

Customer service response - Thank you for recognizing our technician's expertise and courteous service. We're thrilled to hear that your experience with us was positive!

Sears Home Services on August 12, 2024

Average Rating: 4.4/5 (285 reviews)