1401 Greenbrier Parkway Reviews
Showing most recent reviews from verified customers of Sears Home Services
Janie Murrell
After waiting 10 weeks from 1st reporting an operating problem with LG refrigerator, the refrigerator is finally cooling. Service tech went right to work & made all repairs necessary with the parts available. He was done within the timeframe stated. He worked very well.
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on October 23, 2024
Michelle Halleen
Justin worked quickly and shared valuable information about my appliance.
Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on October 23, 2024
Keia P
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on October 23, 2024
Ms. Blue
Ronnie was a professional technician that installed a a new digital clock light quickly in our electric range. He was kind, polite, and answered all questions. We hope to have him again when something might break. Sears has an excellent employee!!! We will be asking for him. Thank you Ronnie for being professional and for fixing our stove so quickly.
Customer service response - Thank you for your positive feedback! We're delighted to hear that Ronnie provided professional and efficient service, and we'll be happy to assist with any future repairs.
Sears Home Services on October 20, 2024
John W
On time good job Mark
Customer service response - Thank you for your positive feedback! We're delighted to hear that Mark did a good job and was on time.
Sears Home Services on October 17, 2024
Leo Ang Jr
Other than the delays in the second part of the service (waiting for the part to arrive, then delayed a couple of weeks because the tech got sick) the service was superlative. Jowone was very professional, knowledgeable, and so friendly. It was a great pleasure dealing with A&E (local Sears service partner).
Customer service response - Thank you for your feedback, Leo. We apologize for the delays, but we're delighted to hear that Jowone provided professional, knowledgeable, and friendly service.
Sears Home Services on October 13, 2024
Mary Seay
Alex was very nice and helpful. He explained the issue with the Water Heater. Thank you
Customer service response - Thank you for your positive feedback! We're delighted to hear that Alex was nice and helpful in explaining the issue with your water heater.
Sears Home Services on October 10, 2024
Robin Tuero
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on October 08, 2024
Donna Martinez
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on October 07, 2024
Steve Harris
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on October 06, 2024
