1401 Greenbrier Parkway Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.4/5 (270 reviews)

Lorelei B

May 09, 2025
Source: Google

Cynthia C

May 09, 2025
Source: Google

Chris L

May 07, 2025
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on May 07, 2025

David G

May 07, 2025

Ronnie was very thorough and professional. He explained the precise nature of the problem to me very well.

Source: Google

Customer service response - Thank you for your positive feedback, David! We're happy to hear that Ronnie was thorough, professional, and explained the problem clearly.

Sears Home Services on May 07, 2025

Whitney C

May 04, 2025

Ronnie was very personable and knew exactly what to do to fix the problem. I would highly recommend him.

Source: Google

Customer service response - Thank you for your positive feedback, Whitney! We're happy to hear that Ronnie was personable and knew exactly how to fix the problem.

Sears Home Services on May 04, 2025

Pat T

May 04, 2025

Prompt, professional, experienced, efficient.

Source: Google

Customer service response - Thank you for your positive feedback, Pat! We're happy to hear that you received prompt, professional, and efficient service.

Sears Home Services on May 04, 2025

Julie B

May 02, 2025

Efficient and done correctly!

Source: Google

Customer service response - Thank you for your positive feedback, Julie! We're happy to hear that the service was efficient and done correctly.

Sears Home Services on May 01, 2025

Merlinda P

May 01, 2025

Scott was amazing the stove is now working Great knowledge of what he was doing

Source: Google

Customer service response - Thank you for your positive feedback, Merlinda! We're happy to hear that Scott provided amazing service and got your stove working.

Sears Home Services on May 01, 2025

Lewis N

May 02, 2025

Scotty is a great technician - knowledgeable and friendly!

Source: Google

Customer service response - Thank you for your positive feedback, Lewis! We're happy to hear that Scotty provided knowledgeable and friendly service.

Sears Home Services on May 01, 2025

keith J

April 30, 2025

5 stars ONLY for technician. One star for company. Phone number doesn’t allow talking to customer service. The company did not talk to me to resolve delay and to coordinate setting 8-5 appointment.

Source: Google

Customer service response - Thank you for your feedback, Keith! We're glad to hear you were satisfied with the technician's service. Please contact us directly so we can address your concerns about communication and appointment coordination.

Sears Home Services on April 29, 2025

Average Rating: 4.4/5 (270 reviews)