1401 Greenbrier Parkway Reviews
Showing most recent reviews from verified customers of Sears Home Services
keith J
5 stars ONLY for technician. One star for company. Phone number doesn’t allow talking to customer service. The company did not talk to me to resolve delay and to coordinate setting 8-5 appointment.
Customer service response - Thank you for your feedback, Keith! We're glad to hear you were satisfied with the technician's service. Please contact us directly so we can address your concerns about communication and appointment coordination.
Sears Home Services on April 29, 2025
Cody G
Checked multiple components to verify the diagnostic was correct. Quick and informative.
Customer service response - Thank you for your positive feedback, Cody! We're happy to hear that our technician was thorough and informative during the diagnostic process.
Sears Home Services on April 29, 2025
Danny C
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on April 27, 2025
Bertrand B
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on April 24, 2025
Anita M
He was very professional, and seemed knowledgeable
Customer service response - Thank you for your positive feedback, Anita! We're happy to hear that our technician was professional and seemed knowledgeable.
Sears Home Services on April 23, 2025
Nakia W
Preston H was such a pleasure to be around for great and trustworthy service with Sears. I will use them in the future if needed.
Customer service response - Thank you for your positive feedback, Nakia! We're happy to hear that Preston H provided great and trustworthy service.
Sears Home Services on April 22, 2025
john A
Excellent, on time professional.
Customer service response - Thank you for your positive feedback, John! We're happy to hear that you received excellent and professional service.
Sears Home Services on April 22, 2025
Joseph P
Seemed very knowledgeable
Customer service response - Thank you for your positive feedback, Joseph! We're happy to hear that our technician seemed very knowledgeable.
Sears Home Services on April 22, 2025
Kathy C
So knowledgeable helpful and professional! I couldn’t ask for better advice and service!!
Customer service response - Thank you for your positive feedback, Kathy! We're happy to hear that you received knowledgeable, helpful, and professional service.
Sears Home Services on April 22, 2025
Sam M
Outstanding service from Sears service, i would give a five.on the technicians work.
Customer service response - Thank you for your positive feedback, Sam! We're happy to hear that you received outstanding service from our technician.
Sears Home Services on April 20, 2025
