1401 Greenbrier Parkway Reviews
Showing most recent reviews from verified customers of Sears Home Services
nellie gosnell
Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on January 14, 2025
Joseph Simmons
They did a good, fast job. Unfortunately our issue was out of their scope of practice, but it was quick!
Customer service response - Thank you for your positive feedback, Joseph! We're glad to hear that our team provided a quick service, even though the issue was beyond our scope.
Sears Home Services on January 13, 2025
Jim Simons
Walt arrived on time, the start button worked, no replacement parts can be purchased, I was charged the fee.
Customer service response - Thank you for your feedback, Jim! We're happy to hear that Walt arrived on time and addressed the issue with your appliance.
Sears Home Services on January 12, 2025
Calvin Oneal
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on January 13, 2025
Torrey Harris
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on January 13, 2025
Gloria Joyner
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on January 09, 2025
Luis Irizarry
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on January 01, 2025
Peggy Smith
Tech showed up when due,diagnosed the issue, ordered parts, and set up return appt. He returned when due and fixed the issue. I'm very happy with the service I was provided
Customer service response - Thank you for your positive feedback, Peggy! We're delighted to hear that our technician provided timely and effective service.
Sears Home Services on December 30, 2024
Dianne Davis-Wagner
Scott was excellent, very knowledgeable. Repaired my range in no time. Looks brand new.
Customer service response - Thank you for your positive feedback, Dianne! We're delighted to hear that Scott provided excellent and knowledgeable service for your range repair.
Sears Home Services on December 29, 2024
William McGarrett
The Technician did a fine job! However I do have a problem with the way that Sears Appliance Repair abuses the Text messaging system to badger us every other day to confirm that we still want the service at the time we chose. I confirmed three times and on the fourth time your message claimed that I had not confirmed. That is a lie! Pelting your customers with message traffic is cheap and easy for you but pretty annoying for us. I may consider a different service provider in the future for this reason alone. I ma sure that I am not alone on this comment.
Customer service response - Thank you for your feedback, William! We're glad to hear the technician did a fine job. We apologize for the inconvenience caused by the text messaging system and will work on improving this aspect of our service.
Sears Home Services on December 29, 2024
