1401 Greenbrier Parkway Reviews
Showing most recent reviews from verified customers of Sears Home Services
Louis F
Great experience. The tech fixed the reported issue and resolved a previously unknown one.
Customer service response - Thank you for your positive feedback, Louis! We're happy to hear that our technician resolved both the reported and previously unknown issues.
Sears Home Services on March 13, 2025
Michelle M
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on March 12, 2025
Kimberly F
Same day request for service and Alex showed up on time ! Very knowledgeable tech who was professional , explained everything as he was doing the service. shared tips as well as reviewed the remaining factory warranty that remained incase we run into other issues down the road. Overall really great experience!
Customer service response - Thank you for your positive feedback, Kimberly! We're delighted to hear that Alex provided timely, knowledgeable, and professional service, along with helpful tips and warranty information.
Sears Home Services on March 04, 2025
Robert B
Extremely knowledgeable and professional.
Customer service response - Thank you for your positive feedback, Robert! We're delighted to hear that our service was knowledgeable and professional.
Sears Home Services on February 11, 2025
Christine S
Ron was great. He let us know what was going on at each step and explained everything thoroughly. Great customer service.
Customer service response - Thank you for your positive feedback, Christine! We're delighted to hear that Ron provided thorough explanations and great customer service.
Sears Home Services on January 26, 2025
LuAnn M
Quick to come out & fair pricing! Very nice technician!
Customer service response - Thank you for your positive feedback, LuAnn! We're happy to hear that our technician provided quick service and fair pricing.
Sears Home Services on January 22, 2025
Stephanie L
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on January 15, 2025
nellie G
Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on January 14, 2025
Joseph S
They did a good, fast job. Unfortunately our issue was out of their scope of practice, but it was quick!
Customer service response - Thank you for your positive feedback, Joseph! We're glad to hear that our team provided a quick service, even though the issue was beyond our scope.
Sears Home Services on January 13, 2025
Jim S
Walt arrived on time, the start button worked, no replacement parts can be purchased, I was charged the fee.
Customer service response - Thank you for your feedback, Jim! We're happy to hear that Walt arrived on time and addressed the issue with your appliance.
Sears Home Services on January 12, 2025
