202 Adams Dr Reviews
Showing most recent reviews from verified customers of Sears Home Services
Lisa S
Very knowledgeable and great customer service! Reliable and on time.
Customer service response - Thank you for your kind words, Lisa! We're happy to hear you had a positive experience with our knowledgeable and reliable service.
Sears Home Services on May 01, 2025
RedRose 7
My technician was polite and helpful. Highly recommend him. However, my experience with the automated, no real person, can't get a response automated chat/text/phone system through Sears was awful and frustrating and enraging.
Customer service response - Thank you for your feedback. We're glad to hear you had a positive experience with our technician, but we're sorry for the frustration with our automated system.
Sears Home Services on April 30, 2025
I W
Great job! He was a terrific technician.
Customer service response - Thank you for your kind words! We're happy to hear you had a great experience with our technician.
Sears Home Services on April 21, 2025
Steve
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on April 14, 2025
Melody B
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on April 03, 2025
E. M
Alberto always does a great job
Customer service response - Thank you for your kind words about Alberto! We're happy to hear he consistently provides great service.
Sears Home Services on April 01, 2025
Peggy H
Technician was friendly, and provided excellent service and maintained contact with us the day of each visit. He diagnosed the problem and explained his repair plan on his first visit, then had part sent to us and returned on the prearranged date and quickly installed the new part and showed us the problem with the old part. Washer worked satisfactorily when he left.
Customer service response - Thank you for your detailed review, Peggy! We're glad to hear our technician provided excellent service and kept you informed throughout the process.
Sears Home Services on January 06, 2025
Esequiel M
Very good service
Customer service response - Thank you for your kind words, Esequiel! We're happy to hear you received very good service.
Sears Home Services on January 02, 2025
Timothy S
Very friendly and knowledgeable
Customer service response - Thank you for your kind words, Timothy! We're delighted to hear you had a positive experience with our friendly and knowledgeable team.
Sears Home Services on October 06, 2024
Charles A
Richard was great.
Customer service response - Thank you for your kind words about Richard. We're thrilled to hear he made a positive impact on your experience!
Sears Home Services on September 24, 2024
