2185 W South Loop Reviews
Showing most recent reviews from verified customers of Sears Home Services
Michael M
Very polite and proficient. Did the repairs quickly and works well now.
Customer service response - Thank you for your review, Michael! We're glad to hear that our technician was polite and proficient, and that your repairs were completed quickly.
Sears Home Services on May 04, 2025
Robert S
Customer service response - Thank you for the amazing 5-star review ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on April 30, 2025
Edward H
I've been in the residential service industry for over forty years, Never experience being out of a frigerator for over a month and a half, Because the second technician that arrived to To install parts ordered from the first technician, And they were the proper parts I called LG tech support To confirm the proper parts were ordered by the first technician. Second tech did not want to the Job and said wrong part.the right part is no longer available..what a joke. And trying to get a refund was even a bigger joke.
Customer service response - Thank you for your feedback, Edward. We're sorry to hear about your frustrating experience and the issues with the parts and refund process. Please contact us directly so we can assist you further.
Sears Home Services on April 22, 2025
Delaney H
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on April 20, 2025
Travis B
Excellent service! The Serviceman was extremely knowledgeable, worked hard, and left the area very clean! We will certainly use him again.
Customer service response - Thank you for your positive feedback, Travis! We're thrilled to hear that our serviceman provided excellent service and left the area clean.
Sears Home Services on December 29, 2024
jeanine A
Very respectful and knowledgeable
Customer service response - Thank you for your review, Jeanine! We're pleased to hear that our technician was respectful and knowledgeable during your service.
Sears Home Services on December 15, 2024
Greg R
Casey was very efficient Got here on time and got the work done Very friendly
Customer service response - Thank you for your review, Greg! We're pleased to hear that Casey was efficient, punctual, and friendly during your service.
Sears Home Services on November 21, 2024
Gina H
Richard provided excellent service. He called when on the way. The repair took quite a while, but was completed at the price I had been quoted upfront. I appreciate that Richard was careful to complete the repair correctly and get all the pieces back in place.
Customer service response - Thank you for sharing your experience! We're delighted to hear that Richard provided excellent service and completed the repair as quoted.
Sears Home Services on October 14, 2024
Misty H
Fast to come do repairs and Casey the repair man was knowledgeable and fixed our problems.
Customer service response - Thank you for the 5-star review! We're delighted to hear that Casey provided fast and knowledgeable service to fix your problems.
Sears Home Services on September 09, 2024
Lonnie M
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on August 19, 2024
