4800 Texoma Pkwy Ste 800 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Wayne Hill
Our technician was very professional and personable, went right to work when he arrived, and provided a solution to our problem, clearly explaining both the problem and the work he accomplished. We were extremely satisfied with the transaction.
Customer service response - Thank you for your feedback, Wayne! We're delighted to hear that our technician was professional, personable, and provided a clear solution to your problem.
Sears Home Services on January 05, 2025
Nita Wallace
This review is our pleasure! Renee was our 1st contact with Sears Home Service, was an amazing & kind listener, competent, & informative representative! Tim, our repair technician, was excellent! He texted us appropriately as Sears informed us & arrived on time. Not only did he listen to our description of the problem, but explained, in simple terminology, his diagnostic decision, his recommendations, & our options for repair & price. Tim was very informative, we felt safe with him in our home, & represented Sears as an expert & experienced repair technician. We look forward to his next appointment to install the parts ordered, finalizing the total repair of our LG washer. We’re 1st time customer of this highly recommended company (Sears Home Service), & the recommendation was right! Truly, our thanks to Professionals Renee, Tim, & Sears! NW & CP
Customer service response - Thank you for your wonderful feedback, Nita! We're thrilled to hear that Renee and Tim provided such excellent and informative service, making your first experience with us a positive one. We look forward to completing the repair for your LG washer!
Sears Home Services on January 02, 2025
Darren Eddy
Jerry found the problem quickly and us washing our laundry in no time flat. Great technician! A+++
Customer service response - Thank you for your feedback, Darren! We're delighted to hear that Jerry quickly resolved the issue and got your laundry back on track.
Sears Home Services on December 30, 2024
Tamara Noyes
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on December 25, 2024
Gus Holderer
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on December 16, 2024
Paul Bean
Service was excellent. Problem was the ice maker cannot be fixed due to a part no longer available. The 804.55 bill was excessive since we are where we started.
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on November 23, 2024
Larry Williams
Technician was awesome. Super nice and knowledgeable. Very friendly.
Customer service response - Thank you for your feedback, Larry! We're delighted to hear that our technician was awesome, super nice, and knowledgeable.
Sears Home Services on November 21, 2024
Becky Wilson
Great experience from start to finish! And our wash machine is working again!
Customer service response - Thank you for your feedback, Becky! We're delighted to hear you had a great experience and that your washing machine is working again.
Sears Home Services on November 10, 2024
Sean Wrather
Excellent technician. Very knowledgeable and patient with my questions. He should be teaching other technicians how to be technicians. Great job Sears!
Customer service response - Thank you for your wonderful feedback, Sean! We're delighted to hear that our technician provided excellent service and was knowledgeable and patient with your questions.
Sears Home Services on November 03, 2024
Kathy Meador
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on November 06, 2024
