6301 Nw Loop 410 Reviews
Showing most recent reviews from verified customers of Sears Home Services
True Professional
Paula and her Tech took care of business with empathy towards customer service. True professionals!!! Thanks!!!
Willie M, San Antonio, TX
Very knowledgeable and very helpful
Very knowledgeable and very helpful. Please send her out for my winter check in October.
Maryann D, San Antonio, TX
Service rec'vd by Mr. Martinez
He explained everything that was wrong with my unit. And just what he's allow to do to it as it would cause more than what he was allow to do. He called his supervisor and explained the issue was and he was given permission to do as much as he could within budget. We are going to give it sometime to see if it takes care of the problem. Whereas the prior tech work on it not even 15 minutes and Mr. Martinez took his time at the start to give me a concise explanation of the problem and he took his time. Now I'm a little more assured of what the problem is and the solution.
Emma H, San Antonio, TX
Sears
Excellent service. He explains everything and does a fantastic job.
John L, Kerrville, TX
Recent Service
Scheduling of Service by Sears needs improvement. When Service is scheduled an all day window is given. The estimated time of arrival is not provided until the morning of the service. Recommend narrowing the window down earlier if possible or let the customer pick from available windows.
Lawrence C, San Antonio, TX
Outstanding
The technician was great and repaired the dryer as a professional. Thanks
Richard Q, San Antonio, TX
Mower repair
Excellent
Norman B, Jourdanton, TX
Refrigerator Technician
Jorge was very informative and helpful. He explained the process and set expectations.
ValerieR, San Antonio, TX
Dryer repair
Jonathan was an efficient, knowledgeable, and polite professional. Would highly recommend to others.
Susan P, San Antonio, TX
Great
Very satisfied he worked on my washer until he was satisfied that it was working properly and no leaks. Very nice young man.
Blanca G, San Antonio, TX
